I have stayed at this property many times for convenient location, value and safety.
Jonna
ทริปธุรกิจ 4 คืน
10/10
The room was a great value. it's the cheaper end of the Laguna strip. Still plenty of easy beach access.
Thomas
ทริป 3 คืน
10/10
Excellent staff and property. Thanks for your kindness and making the process flow with ease. Love staying here!
Robert
ทริป 2 คืน
10/10
Lesly
ทริป 2 คืน
10/10
Sean
ทริป 2 คืน
6/10
Tenesha
ทริป 1 คืน
4/10
The front desk is not helpful, asked for a parking receipt, they said no. I don’t like the wash sink is outside of the toilet. People talking outside at night and early morning which is very noisy.
Fanny
ทริปธุรกิจ 4 คืน
10/10
Andrew
ทริป 1 คืน
6/10
Anne
ทริป 2 คืน
10/10
Very smooth check in online.Although they have a front desk person if you need assistance. The room was spacious, clean and the view from the rooftop pool area of the beach was beautiful! Jason provided great customer service!
Rhonda
ทริปกับเพื่อน 1 คืน
10/10
ผู้เข้าพักจริง
ทริปกับเพื่อน 2 คืน
2/10
We checked in late tuesday night so we just change and straight to bed. My wife took a shower first and the shower isnt draining. The room has no phone to call the front desk we had to use our cell phone to call. I told them that we r in the hurry we need to shower and head out. Customer service said they will have someone up there and it may take 12 hours for them to come. I asked them if we switch room cause we need to head out. They absolutely refused. We waited for over an hour. No one came so we just changed and head out.
We came back that night and the shower still hasnt been fixed and no one clean our room. I called the customer service again. 30 min later someone showed up. He said someone already fixed it. I said no they didnt. The guy didnt trust me. He came in and checked it out. It still not fixed. He offered us another room to shower and customer service offered 50 dollars credit like we gon come back there after all this??? They r crazy...
Thuan
ทริปกับครอบครัว 2 คืน
6/10
Very noisy location. Room was a little too austere but the worst thing was the bed. It was so low we could hardly get in and out of it! The best thing about this place is the delightful staff.
Lisa
ทริป 7 คืน
8/10
Cecilia
ทริปกับเพื่อน 2 คืน
10/10
Jayon
ทริปธุรกิจ 3 คืน
2/10
there were bugs in the room on the dresser and bed side table. the front desk was not able to give us another room, the gave us lysol wipes & spray. the shower was also broke. they said they could not give us any credit since we booked thru hotels.com. I should be given a credit for what I paid. this stay was unacceptable
Candi
ทริปกับเพื่อน 1 คืน
4/10
Evelyn
ทริป 6 คืน
4/10
My hotel room was at the end of a corridor that felt like it was a walled off corner of the parking lot. The room itself felt creepy and overall poorly maintained. The air conditioning was broken, and in its place was a tiny portable heater and fan. Maybe the upstairs rooms are nicer, but if you have to stay in room 110, don’t!
ผู้เข้าพักจริง
ทริป 2 คืน
6/10
Location was great however was a disappointed with the room. Had to carry luggage upstairs to access the room. . A little noisy from other rooms &guests.
Megan Kristen
ทริปโรแมนติก 1 คืน
10/10
Glade
ทริป 5 คืน
6/10
Underwhelmed by this stay. The first and second levels were updated in the hallways and shared spaces, but the 3rd floor, where we stayed, was under heavy construction. It was a mess. Elevator was loud and slow. We couldn't get into our room and had to call for a new code. New code only worked once, so we had to get a key fob from the front desk (luckily someone was there). That only allowed us into the building but not our room. We had to get a physical room key. Then the shower had no body wash. I text to request some and was simply told "we don't have any at this time." with no other solutions. And lastly, I was unable to request a later check out and was directed only to the app which was unhelpful. Not the experience we were expecting in Laguna Beach. I recommend they figure things out quickly.
Candace
ทริป 1 คืน
8/10
Bed was just OK. Probably should be upgraded. Room was a good value.
scott
ทริป 2 คืน
10/10
Great location close to all that Laguna Beach offers. Some minor renovations going on but not intrusive to my experience at this great place, steps from the beach!
Paul
ทริปโรแมนติก 1 คืน
10/10
Well located boutique property with pool and spa. On site parking and close to the fun spots of Laguna Beach.
Paul
ทริปโรแมนติก 4 คืน
4/10
For the price I don’t think it’s the worst place to stay, since it’s so close to everything. However, the room was not as renovated/new as the pictures lead you to believe. We had a trail of ants inside the room and couldn’t have food sitting for more than 2 minutes before it became infested with ants. The bathroom also had a strong odor of mildew.