ดิ อิมพีเรียล ริเวอร์ เฮ้าส์ รีสอร์ท, เชียงราย

we had a pleasant stay there, the room was traditionally cosy . Staff are very nice. Great location with serene garden by the river.

Great facilities, very friendly staff, great breakfast and a very nice pool. Definitely recommended...

Amazing stay, very beautiful resort. Fit to family.

Amazing stay loved chiang rai as more quaint than chiang mai ( the hotel is lovely but a bit outside the city) particularly liked the laotian food (elegantly served and quite inexpensive), large bedrooms with lovely baths and views, giant pool and nice fitness equipment and beautiful gardens

Staff was genuinely friendly but need to work on being more informed about their hotel . They misspelled my name and told me I did not have a reservation at the hotel to start . Once that was cleared up and I went to check in , it was not the same room advertised on hotels.com They did attempt to correct the situation and put me in what they thought was the right room and offered to move our luggage for us as well . When we got to the room it was the exact same room as before . Also before changing rooms I informed the front desk that they would need to check the closet for one shirt that I had hung up in there . When I went to the new room , the shirt was not there and when I asked the front desk they said someone was now already occupying the previous room so I would h e to wait until the morning . All the staff was , again, very friendly . However it seemed like they were not very competent . I would say maybe it was a language barrier but being fluent in Thai , there was no language barrier in this case . Buffet breakfast was nice and all the staff there very very friendly and accommodating .