DO NOT STAY IF YOU WANT TO SLEEP.
Although the property is good, they do not care about their guests’ resting. The building is no pets allowed, but the room next door had 2 dogs barking all night long. I went to the front desk and took the guard to the room’s door, and he apologized and reported the issue. But the dogs kept barking all night long. It was confirmed that the dogs were in there. The guard and I saw them.
In the other hand, a neighbor has this wind bells that were sounding all night also making a beautiful noise but in an incorrect timing. The first night we didn’t have any sleep because of the barking of the dogs and this all night long bells sounding.
I reported this in the morning again. Night two there were no more dogs. The room next door checked out. I don't know if they fixed the issue or left just because, but the bells were sounding all day long and I report them again but at night the bells were still sounding out loud every single minute so for the second night, again, I had no sleep.
In the morning, I reported that again, but they said this time that it was a lie that there were dogs, even when their night guard saw them and acknowledged them with me... now I was a liar. The bells were still sounding but they argued that it was not their responsibility as it was next door (and maybe it is not their responsibility, but it is something that does not allow guests to sleep). So, I ask for a cancellation at least for the remaining night but they deny it