Clean room, but very dinged up--furniture heavily scratched, upholstery was stained, walls/trim damadeged. The pillows were terrible--very worn out, like standard size pillows were stuffed into small, half-sized pillowcases to make them look better. They didn't look good, and were not pleasant to sleep on.
I'm not sure if all of rooms are like this or if they just give the worst rooms to Hotels.com customers.
Overall, staff were pleasant and helpful, and the place was clean.