2/10 แย่
3 ก.ย. 2025
Stay clear of Seaview.
I am currently trying to get a refund for 3 nights, if not all. There are so many things that occured. We had to move 3 times in 4 nights. The first room didnt need a room key to remained unlocked. It was broken and would not latch. In that room, my Nane who is 70 already unpacked while I returned the cart. She hung up a robe that means a lot to her. Its a sloan robe. She survived cancer. She left it behibd by mistake. We didnt notice until the next day when she went to take a shower. We went back to grab it. It was now missing. We asked the naid who cleaned the room. She said no robe. So now we are denying maid service because of either theft or throwing it away and not taking accountability. Then on the 3rd day, our sink filled up with septic water with the most foul smell. We had to move again. The staff running the front desk were great. They were very apologetic. We showed them nothing but kindness. But we were on vacation and we stayed here previously and had nothing but great things to say. However this time was frustrating and there is no communication. No working phone. No internet for 5 days. Hotels. Com is "working" on my request.. but nothing. I understand that remodeling is scheduled to happen in October but these confiding were inexcusable. I need the owner to answer his emails and do the right thing and comp this trip.
Mindy
Mindy, ทริปกับครอบครัว 4 คืน
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