In the heart of the business district, The Hickstead Hotel combines modern comforts with traditional charm. Savor a meal at Oak Tree Bistro, unwind in the garden or relax with dry cleaning/laundry services and free WiFi.
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
What's nearby
Hickstead All England Jumping Course - 19 min walk - 1.7 km
Bolney Estate Winery - 5 min drive - 5.4 km
American Express Stadium - 14 min drive - 21.4 km
University of Brighton - 16 min drive - 21.4 km
University of Sussex - 18 min drive - 20.0 km
Getting around
Gatwick Airport (LGW) - 28 min drive
Burgess Hill Wivelsfield Station - 6 min drive
Hassocks Station - 8 min drive
Haywards Heath Balcombe Station - 12 min drive
Restaurants
McDonald's - 5 min drive
The Sportsman Pub - 15 min walk
Starbucks - 12 min walk
The Woolpack - 3 min drive
The Coffeebox - 12 min walk
About this property
The Hickstead Hotel
When you stay at The Hickstead Hotel, you'll be within a 10-minute drive of South Downs National Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Oak Tree Bistro, which serves breakfast and dinner. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
52 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite extended parking
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Traveling with children
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space (700 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1910
Garden
Television in common areas
Banquet hall
Edwardian architecture
Accessibility
Wheelchair accessible
Room amenities
Be entertained
24-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 14 for adults and GBP 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath
Frequently asked questions
Does The Hickstead Hotel offer free cancellation for a full refund?
Yes, The Hickstead Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hickstead Hotel?
Yes, dogs are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Hickstead Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Hickstead Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Hickstead Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. The Hickstead Hotel also has a garden.
Are there restaurants at or near The Hickstead Hotel?
Yes, there's an onsite restaurant, Oak Tree Bistro.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
The Hickstead Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Bathroom
Location
Shower
Weather
Parking
Value
Restaurant
What guests liked
The property offers excellent and ample free parking with plenty of space. (9 reviews)
Breakfast was a highlight with good variety and excellent service. (25 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 6, 2025
Crew enjoyed the stay, comfortable and good food.
Tyron
Tyron, 2-night trip
10/10 Exceptional
Aug 9, 2025
Hotel
Friendly, clean and spacious room
Stephen
Stephen, 2-night trip
8/10 Very good
Aug 2, 2025
Everyone was very nice and helpful. The hotel is a little older but nice and clean.
Susan
Susan, 1-night trip
8/10 Very good
Jul 31, 2025
Nice hotel with good service. Only downside being the uncomfortable bed
Clive
Clive, 3-night trip
8/10 Very good
Jul 26, 2025
Tired hotel but excellent service
Friendly, helpful and chatty staff. Rooms were a bit tired looking and could hear everything in the room next door but overall, had a good time
C
C, 1-night trip
10/10 Exceptional
Aug 9, 2025
Very satisfied stay.
Booked for my Grandparents, second time they have stayed. They were once again very happy. Complimented the layout and facilities of the hotel. Very happy with the room. Most of all the staff are all friendly, accommodating and very helpful. Really loved the breakfast too.
Joshua
Joshua, 1-night trip
10/10 Exceptional
May 25, 2025
Amazing stay as always
Mandy
Mandy, 1-night trip
4/10 Fair
Aug 26, 2025
The hotel is overpriced for the standard of the rooms. The Rooms are very basic, and the bathrooms are in poor condition. very uncomfortable pillows too!
Verified traveler
1-night trip
10/10 Exceptional
Aug 5, 2025
The
Paul
Paul, 1-night trip
10/10 Exceptional
May 8, 2025
Best place to stay
Good place to stay. Nice clean and quiet.
Saad
Saad, 3-night trip
10/10 Exceptional
May 2, 2025
We have stayed here a number of times and always find it a nice place to stay. The staff are helpful and friendly and the rooms very comfortable.
Caroline
Caroline, 1-night trip
4/10 Fair
Aug 24, 2025
At least it’s clean.
Old and tired with zero sound proofing
Did not get room serviced despite leaving the label on the door.
Ok ! Clean and tidy , breakfast not great ,but really very handy for Hickstead Equestrian .
jackie
jackie, 1-night trip
10/10 Exceptional
May 13, 2025
Our stay
Great stay for commuting to Brighton for a music event. Comfortable, friendly staff, great breakfast.
Jo
Jo, 1-night trip
8/10 Very good
Jun 4, 2025
Pleasant place in a convenient location. It is possibly a bit tired now, but the parking is good and spacious, the restaurant food was of reasonable enough quality, prices are not extortionate. I would go there again
Ian
Ian, 2-night trip
10/10 Exceptional
May 11, 2025
Our first time visit. Excellent meals, quiet location with countryside feel. Excellent staff.
Robert
Robert, 2-night trip
10/10 Exceptional
Apr 22, 2025
Friendly and efficient staff, decor a little tired but room spotlessly clean and quiet, excellent breakfast. Would definitely stay at this reasonably priced hotel again if in the area.
Robert
Robert, 1-night trip
4/10 Fair
Jun 26, 2025
Visiting friends in area so was ideal for us.Perhaps lack of staff young girl in evening was covering reception and bar.On the whole very good value for money.
John
John, 1-night trip
10/10 Exceptional
May 4, 2025
Unusual to find such a well appointed place in the country. We had a lovely stay here.
Jenny
Jenny, 1-night trip
8/10 Very good
Jul 15, 2025
Hickstead hotel
Hotel was very clean with really good staff . Hotel could do with a makeover but it’s still in pretty good shape. There was a problem with the evening meal as our food was served burnt, it was sent back and replaced with food that wasn’t overcooked. The waiter was amazing as this was not his fault but the chefs. Overall we would definitely recommend this hotel
Paul
Paul, 2-night trip
6/10 Good
Jun 23, 2025
Fine for a place to sleep
Clean and comfortable although rooms hot at night. Staff friendly and helpful
Handy for Hickstead show ground.
Breakfast good value for money.
I would say ready for a good refurbishment.
Kathryn
Kathryn, 2-night trip
10/10 Exceptional
Apr 22, 2025
Lovely secluded hotel at a very reasonable price. Nice spacious room. Front desk staff were very friendly
Lloyd
Lloyd, 1-night trip
10/10 Exceptional
Apr 3, 2025
Conveniently situated - No traffic noise - excellent parking
Staff very helpful
Janette
Janette, 1-night trip
6/10 Good
May 19, 2025
Great location
Slightly dated but clean rooms noisy if interconnected as gap under door and can hear