Sousse Palace Hotel & Spa, ซูสส์

Very good

There are many 5 star hotels I have stayed in all across the world but what sets this Hotel apart are the staff who work there. Lovely people who treat you as if they known you forever.

The hotel has gorgeous views and an lively bar on Saturday night.

The beach, pool, and bar were excellent but the service was slow and the room didn’t have effective air conditioning.

It's was a good journey!!!

A lot of great things about the hotel. It has access to private beach, pool and many restaurant options. The beds are very comfortable and you overall get a good experience. However, I would not expect a luxury hotel experience and it all would go well. Your experience would depend on how much you are paying for a night. Most of the guests were Russians who had wristbands that gave them access to most restaurants and bars. This made me think I could have gotten a much better deal. Hotel restaurants prices are outrageously expensive. You would get food much cheaper if you walk outside the hotel! (Restaurant Ferdaws is a few mins walk and is about 20 times cheaper to get a meal there than the hotel). Breakfast is decent with many options!

We had a great stay at this hotel! The view was amazing, the breakfast was very generous, dinner was included, the pool is shady in the afternoon. The private beach is just a quick walk past the pool area. We had lovely cocktails one sunset at le Must, the restaurant that overlooks the beach. Just a few really minor issues: 1) They ran out of beach towels one day, so keep your towel for the whole day and exchange for fresh ones in the morning instead of after each swim! 2) I'm not sure who was at fault, but we asked the hotel to arrange a ride to the Tunis airport. We paid the hotel 200 dinars (which we knew was way more than a meter would have cost, but we wanted to be sure we got to the airport without incident). The driver asked if we paid, and then asked how much. When we told him, the driver got mad, didn't let us into the cab for a few minutes while he called someone. Then he showed us the envelope of money the hotel gave him and it only had 70 dinars. It put us in a really awkward spot. It's possible the driver removed some dinars before showing us the envelope, but I'm sure the hotel took a large cut of the fee regardless. 3) The beach was really nice, but did have broken glass, so be careful!

The staff are amazing at the hotel ; extremely welcoming and always smiling.

It was a horrible experience The room was so dirty and dusty The lobby is good and clean and the stuff is welcoming The room is so much dirty The bed is full of ants and i have a video to proof it I will never go there again

Sousse Palace is probably the best hotel in Sousse with indoor swimming pool. The staff were really friendly, they gave us Seaview rooms for the same cost. The choice of breakfast could be improved for a five star hotel. The room prices are more competitive compared to Port El Kantaoui.