2 ay önceden booking ile Gelen 3 kişilik misafire 2 kişilik berbat bir oda verdiler. Sorun çıkartmamız gerekti ve en azından 3 kişilik bir oda verdiler.
Otel işletmesi ve resepsiyon sorunlu.
Gültekin
ทริปกับครอบครัว 1 คืน
10/10
A bit dated, but the location is great. The staff is very attentive and friendly.
John
ทริป 2 คืน
10/10
This is a wonderful hotel. The hotel is beautiful, and the location is perfect for enjoying the city of Como and the lake. The front desk staff is very knowledgeable, friendly and helpful. I highly recommend this hotel.
Ronald
ทริป 2 คืน
10/10
Very good
Pål
ทริปกับเพื่อน 1 คืน
10/10
Great location & beautiful hotel. They were quick with check in and gave us a nice upgrade. So lovely to on the lakes edge.
Edward
ทริปกับครอบครัว 1 คืน
8/10
HIROYUKI
ทริป 1 คืน
10/10
So Hop
ทริป 3 คืน
4/10
Staff nada gentil e com pouquíssimos funcionários , os quartos com decoração velha, cheiro de velho, cama com colchão péssimo, sem uma piscina ou spa para um hotel que se apresenta como 4 estrelas. Lavanderia não funciona aos domingos. E o valor da diária foi de 5 estrelas, daria para esse hotel no máximo 3. Vimos ambientes vazios no lobby
Cesar
ทริปกับครอบครัว 2 คืน
10/10
Perfect destination for a stay in Como. Staff friendly and helpful, rooms very comfortable and spotlessly clean, breakfast included and copious.
Deborah
ทริปธุรกิจ 1 คืน
10/10
From the minute we arrived we were made to feel welcome and comfortable. The staff are friendly, knowledgeable and helpful. The rooms are spotless and super comfortable with fantastic views. The breakfast is copious and delicious. The restaurant very very good. The position on the lakefront has is perfect.
Deborah
ทริปธุรกิจ 2 คืน
10/10
cihad
ทริปกับครอบครัว 2 คืน
10/10
Hotel incrível, muito bem localização, quarto novo, grande, espaçoso, chuveiro ótimo… cheiroso, ótimo atendimento desde a recepção, café da manhã é espetacular, muitas variedades, desde salada até champanhe, pães, doces… incrível.
Willian
ทริป 2 คืน
10/10
Kathryn
ทริป 1 คืน
10/10
LILIAN
ทริปกับครอบครัว 2 คืน
10/10
Byron
ทริป 3 คืน
10/10
CHANG HUNG
ทริปกับครอบครัว 2 คืน
8/10
The hotel is nice, the rooms are very small, shower was very small. I had to stand sideways in it, very difficult to move at all in it. Our room was warm/hot. We turned the temp setting to 19.5c which should be 67 and in the morning it was still warm/hot.
Location is great, staff was great, breakfast was great.
Aaron
ทริปกับครอบครัว 2 คืน
10/10
Thomas
ทริป 3 คืน
2/10
They overcharged me by almost $1000 USD
AVOID IT LIKE THE PLAGUE
THIS PLACE WAS HACKED
THE HOTEL PROPERTY WAS NICE
MY EXPEDIA CHARGE WAS 2010 EUROS OR 2258 USD FOR 5 NITES
I HAD TO LEAVE AFTER 4NITES FOR PERSONAL REASON. NOT ONLY DID THEY CHARGE FOR NITE I WAS THERE (EXPECTED ) BUT AND THEN WAS CHARGED FOR
Pending charges: $2,838.57
PALACE HOTEL
$371.66 ??????
PALACE HOTEL
$2,356.82 ????
Joseph
ทริปกับเพื่อน 5 คืน
10/10
Wonderful place to stay and in walking distance to dining and the train stations