Henrico Doctors' Hospital - 12 min drive - 13.3 km
University of Richmond - 14 min drive - 14.5 km
Lewis Ginter Botanical Garden - 14 min drive - 16.6 km
Getting around
Richmond Intl. Airport (RIC) - 30 min drive
Richmond Main Street Station - 19 min drive
Richmond Staples Mill Road Station - 20 min drive
Ashland Station - 23 min drive
Restaurants
The Cheesecake Factory - 7 min walk
Starbucks - 8 min walk
Chick-fil-A - 6 min walk
Casa del Barco - Short Pump Town Center - 6 min walk
Firebirds Wood Fired Grill - 8 min walk
About this property
Home2 Suites by Hilton Richmond Short Pump
Home2 Suites by Hilton Richmond Short Pump offers a great location, putting you within just a 10-minute walk of Short Pump Town Center. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Fellow travelers say good things about the helpful staff and nearby shopping.
Languages
English
At a glance
Hotel size
254 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 76 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:00 AM
Coffee/tea in a common area
Snack bar/deli
Working away
Business center
Meeting rooms
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Picnic area
Fitness center
An indoor pool
Mediterranean architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Wheelchair-width doorways
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Thin carpet in room
Tile flooring in room
Room amenities
Be entertained
65-inch LCD TV
Premium satellite channels
First-run movies
Streaming services
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Wet bar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Queen sofa bed
Premium bedding
Free rollaway/extra bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
Dishwasher
Paper towels
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
2 percent tourism fee will be charged
Optional extras
WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond
Frequently asked questions
Does Home2 Suites by Hilton Richmond Short Pump offer free cancellation for a full refund?
Yes, Home2 Suites by Hilton Richmond Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Home2 Suites by Hilton Richmond Short Pump?
Yes, there's an indoor pool.
Are pets allowed at Home2 Suites by Hilton Richmond Short Pump?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 76 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Home2 Suites by Hilton Richmond Short Pump?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Home2 Suites by Hilton Richmond Short Pump?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Home2 Suites by Hilton Richmond Short Pump and nearby?
Home2 Suites by Hilton Richmond Short Pump has an indoor pool and a fitness center, as well as a picnic area.
Does Home2 Suites by Hilton Richmond Short Pump have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Home2 Suites by Hilton Richmond Short Pump like?
Home2 Suites by Hilton Richmond Short Pump is in Short Pump, a short 8-minute walk from Short Pump Town Center.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 24, 2024
Close to stores
Everything was great, but the shower could have been cleaned better. There were other people's hair in it. There could have been more of a selection for breakfast.
Jessica
Jessica, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Great stay
Great stay
Hotel was superb
Breakfast was a bit weak in fruit dept
Friendly staff and room was terrific
RIves
RIves, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 14, 2024
Review of my Stay
The stay was good, i liked the size of the room and the amenities it had. I only had two complaints. The compressor in the Heating/AC unit was very loud and rattling which made sleeping hard and the shower did not have great water pressure. My RV shower has better. I was in room 719.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Great sat
Our stay with a larger group was great! Breakfast, check in , and our rooms were perfect!
Steve
Steve, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 7, 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Great Stay
Great stay! Very clean room. Plus, the hotel was quiet at night. That was a plus in my book!
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 14, 2024
Experience was just ok, and a little gross.
The staff was nice. The free breakfast was decent. I was turned off by the cleanliness, or lack thereof. There were, what looked like, blood stains on the sheets.
Tiffany
Tiffany, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Enjoyable stay at Short Pump
Kathryn
Kathryn, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Great staff. A little slow on restocking 'snacks' ice cream, etc, as no store nearby. Food 'so so', but it WAS 'food'. Couldn't fig out how to get potatoes out from pan when front part was empty...doesn't 'slide out'?? A package was sent there for me which was late so I need it forwarded to my home now as they sd would arrive thurs...lucky if came today.
Richard G.
Richard G., 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Andreah
Andreah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Diane
Diane, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Ann
Ann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 3, 2024
James
James, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
No issues
cynthia
cynthia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2024
N/A
Renee
Renee, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
We always stay at this hotel when we are in Richmond. It is right next to the mall (short pump). The rooms are big and clean and the staff is amazing. They also have a pool and a workout area. Plus breakfast not to mention checkout is a noon.
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
Great Value
We stayed for only one night, so we didn’t use the cooking facilities. We did appreciate the service, staff and facilities, including the pool.
The downside was being on the 4th floor, we had to wait a long time for hot water to arrive in the shower. While there was a table, there was only 1 chair.
The hotel was great for the price!
Rena
Rena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Lots of storage cabinets
Patrick
Patrick, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Very clean and comfortable. The room had everything we needed.