Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive
Calanas Station - 5 min drive
Madrid Recoletos Station - 19 min walk
Nuevos Ministerios Station - 20 min walk
Nunez de Balboa Station - 5 min walk
Ruben Dario Station - 9 min walk
Gregorio Maranon Station - 10 min walk
Restaurants
El Asador de Aranda - 1 min walk
Makkila - 2 min walk
Castizo - 2 min walk
Naked & Sated - 2 min walk
Nájera Plus - 2 min walk
About this property
Boutique Urban Madrid Serrano
This aparthotel puts you just a 5-minute drive from Santiago Bernabéu Stadium and Gran Via. Apartments feature kitchenettes and free WiFi. Public transportation is just a short walk: Nunez de Balboa Station is 5 minutes and Ruben Dario Station is 9 minutes.
Languages
English, Spanish
At a glance
Property size
75 apartments
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Children stay free (see details)
Kitchenette
Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
1 bathroom
Towels provided
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Desk
Conference space (861 square feet)
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Multilingual staff
Luggage storage
Safe at front desk
Iron/ironing board (on request)
Front desk (limited hours)
Location highlights
Near a metro station
In the shopping district
In the entertainment district
Near a hospital
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
75 rooms
7 floors
1 building
Fees & policies
Optional extras
Late check-in between 11:00 PM and 7:00 AM can be arranged for an extra charge of EUR 50
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Also known as
Orion Apart
Bluesense Madrid Serrano Aparthotel
Orion Apart Hotel Madrid
Orion Apart Madrid
Bluesense Serrano Aparthotel
Bluesense Serrano
Bluesense Madrid Serrano
Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Aparthotel
Boutique Urban Madrid Serrano Aparthotel Madrid
Frequently asked questions
Does Boutique Urban Madrid Serrano offer free cancellation for a full refund?
Yes, Boutique Urban Madrid Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed.
Is parking offered on site at this aparthotel?
Sorry, there's no onsite parking at this aparthotel.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Does Boutique Urban Madrid Serrano have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Boutique Urban Madrid Serrano like?
Boutique Urban Madrid Serrano is a short 5-minute walk from Nunez de Balboa Station and 2 minutes' walk from U.S. Embassy.
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.2/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 7, 2024
Well located. But unit was really noisy. People next door were talking really loud (probably had a party) almost the whole night.
Oscar
Oscar, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Verified traveler
4-night trip
Verified Hotels.com guest review
6/10 Good
Sep 12, 2024
The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Jessica
Jessica, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 16, 2024
Good basic place. Good location
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
May 12, 2024
Nice small hotel in Salamanca
Maria
Maria, 6-night business trip
Verified Expedia guest review
4/10 Fair
May 10, 2024
Very basic room no TV, AC not working properly. Good area with nice restaurant around
Jose Angel
Jose Angel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 18, 2024
Sandeep
Sandeep, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Mar 15, 2024
Meets basic needs for short stay during which you spend most of the day outside. The room has comfortable and clean bed. Clean shower. No breakfast is available. Can go the bar downstairs that opens at 0800. Can be loud late at night because of the bar.
Tung
Tung, 3-night business trip
Verified Expedia guest review
8/10 Very Good
Jan 23, 2024
Arturo
Arturo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2023
annette
annette, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 10, 2023
There was no hot water and super loud noise coming from across the street and people fighting.
SARDOR
SARDOR, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 27, 2023
Good location in a better part of town.,
The room was spacious. Light fitting falling off the wall. Location good - not far from metro stations. Staff nice. Some confusion over breakfast- I had booked a room for 2, but when I went to get the ticket it was only for 1. My niece who is 17 counted as a child (!)
But they amended the ticket.
Also breakfast felt a little stingy - coffee and a pastry or cola cao (not thick chocolate) with tiny churros.
Walls very thin - you can here all movement- take ear plugs!
But for the location and comfy bed in a budget hotel it was good value.
Kate
Kate, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 23, 2023
Yorleisi
Yorleisi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 26, 2023
Ruth
Ruth, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 23, 2023
daniel
daniel, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 1, 2023
ALEXIS
ALEXIS, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 23, 2023
NO AIR CONDITION AND THE BATHROOM THEY HAVE TO REFURNISHED IT
Sarah
Sarah, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2023
Great location!
Beatriz
Beatriz, 4-night trip
Verified Expedia guest review
8/10 Very Good
May 19, 2023
Great location!
Natalia
Natalia, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
Mar 20, 2023
The hotel don’t have a sign to identify the place. They never answer the phone. We where around 45 minutes looking for the location. When finally found it, the person in front desk was super rough and when the phone was ringing and he never answer it. He was looking at a game in the TV. The room smell ugly, a couple of things was broken. The floor was dirty. Is the worst experience that I have in all my travels
Joelito
Joelito, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 3, 2023
Muy bien situado y en general una buena opción considerando calidad y precio. Si se toma la opción desayuno continental con la tarifa, tener en cuenta que sábados y domingos por la mañana no atiende el café donde lo sirven.
Carlos
Carlos, 7-night trip
Verified Orbitz guest review
10/10 Exceptional
Nov 24, 2022
Clean and comfortable room
cesar
cesar, 1-night business trip
Verified Expedia guest review
6/10 Good
Oct 9, 2022
Mariajosé
Mariajosé, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2022
The location of the property makes it very convenient to go everywhere. It is safe , quiet and very confortable
Juan Carlo
Juan Carlo, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2022
Best value in Madrid. Heart of Barrio de Salamanca. Highly recommend it to everyone.