Lack of daily services although reminded.
Bath towels looked filthy. Not enough toilet paper. No room telephone. Unannounced additional charge (100,000 VN đồng or approx. US $4 per night for a room with window and a tiny balcony). No coffee or tea provided. Two star is the generous rating for this hotel. In short: its services should be 5/10 or less. Note also that the first room I checked in had pillows and bed sheet appeared to be used by someone not very long time before me with spots looked like blood stain.