We arrived late in the evening. We didn’t get the information that the reception was closed, and the only one number was for security. We found our key cards and check in information in an envelope. The keycards didn’t work, so we had to go through the neighbour room because there was an unlocked door. In the room there was a huge cockroach and mold in the room. We stayed one night and left the day after.
The only positive thing about the experience was the staff at the desk, who were very kind and did what they could to accommodate us.
We haven’t yet got the refund they talked about and we haven’t heard from them since.
Stephanie Selmann
Stephanie Selmann, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
28 พ.ค. 2025
We really enjoyed
Dafney
Dafney, ทริปกับครอบครัว 4 คืน
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10/10 ไร้ที่ติ
22 พ.ค. 2025
Great Time
Excellent customer service and a staff that went above and beyond to make the stay enjoyable. The place is great snd fits perfectly with a visit to NOLA.
Jordan
Jordan, ทริปกับครอบครัว 4 คืน
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8/10 ดีมาก
7 พ.ค. 2025
Jazz fest
I love the proximity of this location. The owners could use to do a little work on the rooms all in all it was a pretty good stay.
rande
rande, ทริป 6 คืน
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10/10 ไร้ที่ติ
4 พ.ค. 2025
This was a great little place to get away to. Perfect location with easy ten minute access to downtown and the French quarter. Being in a warehouse district makes for real quiet evenings away from the hustle and bustle. The pool was nice and refreshing between activities too!
Bonnie
Bonnie, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
25 เม.ย. 2025
Kecia
Kecia, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
16 เม.ย. 2025
What can j say about SeaBrook other than it is absolutely what one would consider for a quiet stay along the bayou in New Orleans!! This place had it all.. and the calming feeling that rakes you over as soon as you step out of your car, is perfect!! We cannot wait to tell everyone about SeaBrook and get ourselves back down here for another stay with them..
Amanda
Amanda, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
11 เม.ย. 2025
Dirty rooms untrained housekeepers
The staff was really nice and the restaurant food was great. My first room was so dirty. You could tell it had even been cleaned. It smelled like someone dumped bleach down the toilet and left. The hair were hairs all over the toilet and the floor had not been swept in a very long time. My second room There was a wine glass with fresh wine in the bottom of it sitting on the bathroom sink there were also caps from products on the floor. The floor had been swept in there. The toilet was cleaner. No one had dusted in forever, but the bed was very comfortable, and the bed was probably the cleanest thing in the entire place When I stay again only if the housekeeping staff is better trained.
Hayley
Hayley, ทริป 2 คืน
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10/10 ไร้ที่ติ
31 มี.ค. 2025
Come stay and relax.
It felt so good to be back home for a bit. It's quiet, peaceful, and relaxing. Staff was friendly, prompt and amazing. The matresses either need to be flipped or replaced. The floors need to be mopped with something else. Like an actual mop or a different solution. But if you wear socks or your shoes inside it's not a big deal. I will be staying here anytime I don't want to stay with family. Thank you everyone!
Blair
Blair, ทริปกับครอบครัว 5 คืน
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8/10 ดีมาก
22 มี.ค. 2025
ผู้เข้าพักจริง
ทริปกับเพื่อน 5 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
20 มี.ค. 2025
Our group had plenty of room to stretch out. We loved the pool and game room area. Great location in New Orleans. We felt extremely safe during our entire visit.
Paul
Paul, ทริปกับครอบครัว 3 คืน
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8/10 ดีมาก
19 มี.ค. 2025
Angela
Angela, ทริปกับเพื่อน 3 คืน
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6/10 ดี
11 มี.ค. 2025
Overall A Nice Stay but some issues.
The size of the condo is very nice with plenty of room, but the age of the units are showing. With visible marks on the walls and exposed piping in the rooms. The front door was warped from moisture and didnt seal super well. Water pressure in the showers and kitchen sink was poor but the bathroom sinks had high pressure.
The beds are a bit too soft and can be problematic for people with back problems. While the bedding and comforters themselves were nice.
Overall its an ok place to stay for families foe the price but needs a bit of clean up and work to be great. The resort property overall though is very nice and so are the staff.
Song Won
Song Won, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
8 มี.ค. 2025
Great comfortable and quiet place for rest and relaxation. Loved meeting the other travelers around the property. Very cool community.
Marcy
Marcy, ทริป 3 คืน
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4/10 พอใช้
6 มี.ค. 2025
First negative review we have ever given.
First of all people need to know the location is in what I would call an industrial wasteland, sketchy would be another word. Across the canal is a ship rebuilding yard,and one night there was an alarm on a ship going off all night long.
There are no windows that look out over the water, the only view is of the adjacent unit. The pictures used are very deceiving.
Our unit had very spongy floors, probably due to hurricane damage. This did not inspire confidence in walking around.
The hot water temperature was so low, and the shower head so high, it was basically cold by the time it touched your body. I am not exaggerating. Fortunately it was also a hand held unit, so that is what we did. Do not expect to have a hot shower, it will be warm at best.
Ladies be aware there is no hair dryer, nor can you borrow one from the front desk. That was a deal breaker for my wife, as it would be for many others.
We had to turn off the heating/AC unit every night, as it was WAY to loud to even try to sleep.
The one positive note is the bar/restaurant on site. It was totally adequate for our needs, and we ate and drank there twice.
David
David, ทริป 3 คืน
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8/10 ดีมาก
6 มี.ค. 2025
Would stay here again
This place was ok. Was it the Ritz? No. Was it clean and the people friendly? Yes! The beds are VERY soft. Super-duper soft…. so if a firm mattress is important to a good nights sleep, look elsewhere. The on site restaurant was tasty and the server cordial.
ผู้เข้าพักจริง
ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
28 ก.พ. 2025
I absolutely loved my stay here. I booked a week and was sick with the flu but I felt very comfortable here. It is in a good location and as a single woman, i felt extremely safe here. Definitely would go back.
Margaret
Margaret, ทริป 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
28 ก.พ. 2025
An hour from checking in we received a call that there was a glitch in the sysyem and they didnt have a room. We had to book something that was double the price and was basically crappy, due to last minute booking. Thankfully Hotels.com was great and they reimbursed us the difference. This hotel just said sorry we dont have a room, good bye.
Denise
Denise, ทริป 3 คืน
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6/10 ดี
23 ก.พ. 2025
Kristie
Kristie, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
23 ก.พ. 2025
Lateesch
Lateesch, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
19 ก.พ. 2025
Definitely will be coming back.
Philip
Philip, ทริปโรแมนติก 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
19 ก.พ. 2025
What a wonderfully quiet stay. I absolutely loved the tiny home.
Hope
Hope, ทริป 4 คืน
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6/10 ดี
18 ก.พ. 2025
Overall was a fun experience yet the service from front desk was sour. Our floating villa wasn’t cleaned properly. Had only one towel for a family of 5, even we asked for more it was met with hassle and no towels were delivered. No hygiene amenities to keep dishes or benches clean in the kitchen. No friendly welcome to the property or given a guide of what to see and do. The area surrounding the property is very unsafe even though they have security patrolling the property. Area needs repairing and trash wasn’t collected whilst we stayed there. Just piled up. The recreation areas and restaurant had great food and service, pity the reception was so sour with guests.
Matthew
Matthew, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Wotif ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
16 ก.พ. 2025
Perfect distance from downtown
Our stay in the villa was great. It was perfect distance from the French quarter. With traffic, our drive to the French quarter was about 18-20 minutes. It’s nice to be slightly separated from the noise and traffic of downtown. The bed was very comfortable and seeing the sun rise near the water every morning was awesome.