We loved the newly remodeled hotel. Everyone was great from Kayla at the front desk when we checked in (very helpful and informative), Francine's smiling face as we had breakfast, and Kelly was also a font of information.
Carmen
Carmen, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
11 มิ.ย. 2025
Kelly was amazing! She helped us get checked in quickly and did a great job of fixing an issue with the booking by Hotels.com. She made sure our stay was exceptional! Thank you Kelly!
Bradley
Bradley, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
10 มิ.ย. 2025
Check in was't good lady didn't say anything just checked us in. Usually we get greeted with Hello and what's, time breakfast and about pool. Also the pool was out of service what we did not know about. Other than one lady working the other workers were great on informations.
Anthony Ciana
Anthony Ciana, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
20 พ.ค. 2025
Carlos
Carlos, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
12 พ.ค. 2025
Jamie
Jamie, ทริป 7 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
22 เม.ย. 2025
Pool closed
Was kinda dispointing due to the pool being closed and hotel not saying anything about it.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
21 เม.ย. 2025
alanna
alanna, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
13 เม.ย. 2025
Very disappointed
It wasn’t a great stay. First, hotels.com says pet friendly but doesn’t tell you how much a pet is or allow you to pay for a pet on the website so I was hit with another $75 charge when I arrived. Also, the pool was closed for construction-another thing your website didn’t say. I have three kids that were so excited to swim and couldn’t.
We ran out of toilet paper in the room and they didn’t have enough staff to bring it to me so I had to go and pick it up at the front desk. In the room there was only decaf coffee and cups with lids that don’t fit.
Overall, I was really disappointed with my stay and this doesn’t feel special and like I’m a guest being taken care of.
Emily
Emily, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
7 เม.ย. 2025
Tyler
Tyler, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
6 เม.ย. 2025
Awful hotel stay
The hotel was under renovation which online it only said the pool area. There was no hot breakfast the food they had downstairs was awful the bagels were so hard they wouldn’t even toast. The room was dirty there were dead bugs on the floor. The bathroom had hair and dirt on the floor. We had a room with two beds and a sofa bed the sofa didn’t have a sheet on it. There were no bags in the trash cans. When we turned the sink on the water came out almost white like milk and never cleared so we had to brush our teeth with bottle water. This was an awful stay for a little family vacation. I am highly upset that I paid this much for a hotel that had standards like this.
katie
katie, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
1 เม.ย. 2025
Good hotel
It was a good hotel. It felt comfortable and it was clean.
Martin
Martin, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
31 มี.ค. 2025
Ehhhh
We had some trouble checking in because the reservation couldn't be found. No fault of the hotels, had to message hotels.com (because calling is impossible) and got it figured out.
There was construction going on so things were kinda messy but that's to be expected.
Pool was closed so we had to use the pool from the hotel nextdoor which was super awkward and honestly the guy at the front desk there seemed kinda surprised that our hotel said we could just use theirs.
The room was smaller with lights that were randomly placed and either didn't turn on at all or would have a strobe effect for several minutes before working correctly.
only the bottom half of the mini fridge kept things really cold.
I did find a bug in the bathroom, some sort of beetle, and after using every towel everyone found several nice long and thick hairs on themselves. I did also find a couple small pieces of dirt and rocks in the bed.
We stayed for two nights but room service never came so we ended up having to put out our tiny little trashcan for them to empty for us and it was never returned so we had to just use a random bag.
The people next to us were also very loud and arguing, and husband swears he heard power tools from the construction at night
Because of the construction they said they lost access to the kitchen so breakfast was mostly dry goods and fruits. I thought they actually did really well here with their limitations, just wish we would have been informed prior to our trip.
Alyssa
Alyssa, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
30 มี.ค. 2025
Hotel is under construction. They have no amenities right now which was not mentioned online. When we told the lady at the front desk this she just laughed at us. Poor customer service. The room was dirty crumbs on the bed. Dirty bathroom. Will not go back to this hotel very disappointed! Thank goodness Expedia took care of us.
Megan
Megan, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
4/10 พอใช้
25 มี.ค. 2025
Hammer drills in my head
It started off good. Til 6:00am this morning. Construction crew went at the walls @ 6. W/ hammer drills. Right below .my room. The nonstop running of these drills woke me up. Kept me up. At 7 am , anothet crew arrived and began hanging drywall, screwguns running nonstop. Im a drywaller and can appriciate them for the love of the trade but when the hotel fails to mention in the app that they are under construction and forget to ntify upon arrival, boo to the marketing manager.. i would like a future discount for the inconvenience. Say 50% off
Scott
Scott, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
24 มี.ค. 2025
You could see the mountains.
Monda
Monda, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
4/10 พอใช้
23 มี.ค. 2025
The pool and quite a bit of the hotel was under construction. One elevator or of service. The breakfast was disappointing with many items that you just had to microwave. Maybe if it was fully operational or could be better.
William
William, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
21 มี.ค. 2025
Nathan
Nathan, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
18 มี.ค. 2025
Very friendly staff. Was going through construction while we were there.
Angela
Angela, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
16 มี.ค. 2025
Disappointed the pool wasn't open.
Epifanio
Epifanio, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
12 มี.ค. 2025
Erika
Erika, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
11 มี.ค. 2025
We were told when we called a fee of $25 for a small dog. When my husband checked in the lady said $25 for a small dog. Very disappointed. We brought 4 other groups to syay with this hotel. I'm embarrassed about suggesting this hotel. Never again. I've never paid that high of amount for a pet. I will let others know that this hotel lies and the staff was not friendly at all. The lady also informed me the pet fee could be $150 if the room was dirty. Very unprofessionally said to me in a sarcastic voice. We were their for our Mom's funeral. This experience made it more miserable. Do not recommend this hotel at all. Pool was closed, had very disappointed grandkids.
Valerie
Valerie, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
3 มี.ค. 2025
Great place to stay....
Great room but the reading light over bed head did not work. The room was not made up for the second day of my stay, which was disappointing to me and there was not a door card to request maid service.
John
John, ทริปธุรกิจ 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
18 ก.พ. 2025
Staff was professional and courteous.
Even though property is under major renovation, was clean.
Rooms are nicely updated.