I checked in with Rika, who was great! She switched my room so that I was on the top floor. All of the staff were friendly. I like the APA hotels. I stayed at 1 in Osaka too for 2 nights. The only downside was all the dust in my room, so I had trouble breathing and was sneezing. Needs vacuuming. May have been coming from the overhead vent too. But a relaxing stay and in a good location.