Staff complained in front of guests, not very professional. Staff members were able to eat breakfast with guests and when there was little left, he stilled piled his plate leaving little for the remaining guests. Kitchen attendant took too many smoke breaks which allowed a homeless person to come in and take two huge containers of breakfast out of the building. Need security set up.
Wendy
ทริปกับครอบครัว 4 คืน
10/10
Laura
ทริป 2 คืน
10/10
This hotel is perfect for our journey. It’s in the process of renovated so you are likely to get a modern like new room. Easy on and off the highway and across the street from Meijer!
James
ทริป 1 คืน
4/10
Anne
ทริป 1 คืน
6/10
Holden
ทริป 2 คืน
6/10
The check-in had two customer service people but one was a manager and did not want to check anyone in. So the check-in took longer. We asked for 10% off our bill because the pool was out of service and was not notified ahead of time on their website or emailed. The person checking us in said they would ask the manager, who was the one that did not want to check anyone in. An hour later, they said the pool was fixed after they said had a “chemical imbalance.”
Also, we stayed in a two bedroom queen suite and only received three towels in our room when we had five people stated early on our reservation. Also, there was no bedding for the pullout couch where we needed our child to sleep so I had to go down late to get that for the room. The Holiday Inn was ann older facility without updates. The breakfast was great!
Julie
ทริป 1 คืน
10/10
Rooms are very clean and newly renovated.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Mary Jo
ทริป 1 คืน
10/10
Clean, comfortable, nice size rooms, with a pool and breakfast.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
4/10
Victoria
ทริป 1 คืน
10/10
Genene
ทริปกับครอบครัว 1 คืน
10/10
Everyone was nice, check in was quick.
Jessica
ทริปกับเพื่อน 1 คืน
10/10
Tim
ทริปธุรกิจ 2 คืน
2/10
Kirill
ทริป 2 คืน
10/10
Love this hotel when we visit our son.
Dennis
ทริป 1 คืน
8/10
The location was convenient to visit family & attend our grandchild’s baptism.
Crystal
ทริปกับครอบครัว 2 คืน
10/10
Quick stay as passing through but good, clean and comfortable room.
Holly
ทริปโรแมนติก 1 คืน
8/10
Jennifer
ทริปกับครอบครัว 1 คืน
8/10
Melissa
ทริป 1 คืน
8/10
Connie
ทริปกับครอบครัว 2 คืน
2/10
This was the worst stay we have ever had. We had to be escorted to our room because of something wrong with the key machine. Only had 1 of 3 hot water tanks operating. Really don’t like taking a cold shower in the winter. When we asked for some kind of compensation the manager step up and threatened to call the cops and have us thrown out. Did not understand why she threatened us.