In the heart of downtown San Jose, Four Points by Sheraton San Jose Downtown offers a vibrant retreat with a rooftop terrace and dry cleaning/laundry services. Connect with free WiFi, stay active at the gym, or get to work in the business center. The helpful staff has left a lasting impression on previous guests.
San Jose McEnery Convention Center - 3 min walk - 0.3 km
San Jose Civic Auditorium - 3 min walk - 0.3 km
CSU San Jose State University - 5 min walk - 0.5 km
San Pedro Square - 8 min walk - 0.7 km
SAP Center at San Jose - 16 min walk - 1.4 km
Getting around
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 10 min drive
San Carlos, CA (SQL) - 35 min drive
Watsonville, CA (WVI-Watsonville Municipal) - 54 min drive
San Jose College Park Station - 4 min drive
Tamien Station (Caltrain) - 4 min drive
San Jose Diridon Station - 18 min walk
San Antonio Station - 3 min walk
Convention Center Station - 4 min walk
Santa Clara Station - 7 min walk
Restaurants
Campus Burgers - 4 min walk
Nirvana Soul - 2 min walk
Whispers Cafe and Creperie - 3 min walk
The Lobby Lounge - 3 min walk
Eos & Nyx - 3 min walk
About this property
Four Points by Sheraton San Jose Downtown
Four Points by Sheraton San Jose Downtown puts you in a great location, within a short 10-minute walk of San Jose McEnery Convention Center and CSU San Jose State University. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, SAP Center at San Jose and PayPal Park are within a short drive. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: San Antonio Station is 3 minutes and Convention Center Station is 4 minutes.
At a glance
DONE
Hotel size
86 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (aged 18 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Uncovered on-site self-parking (USD 42 per night; includes in/out privileges)
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Fridge
Free bottled water
More
Housekeeping (on request)
In-room safe (laptop compatible)
Recycling
Water-efficient showers only
Here's the breakdown, no surprises
Refundable deposits
Deposit: USD 150 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Uncovered self-parking costs USD 42 per night with in/out privileges
RV/bus/lorry parking is available for an extra charge
Policies
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a smoke detector and a deadbolt lock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points San Jose
Four Points Sheraton Hotel San Jose
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4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose
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Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose
Frequently asked questions
Does Four Points by Sheraton San Jose Downtown offer free cancellation for a full refund?
Yes, Four Points by Sheraton San Jose Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Four Points by Sheraton San Jose Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton San Jose Downtown?
Yes. Self-parking costs USD 42 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Four Points by Sheraton San Jose Downtown?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Four Points by Sheraton San Jose Downtown?
No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.
What is there to do at Four Points by Sheraton San Jose Downtown and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Four Points by Sheraton San Jose Downtown?
Yes, there's an on-site restaurant.
What's the area around Four Points by Sheraton San Jose Downtown like?
Four Points by Sheraton San Jose Downtown is in Downtown San Jose, a short 3-minute walk from San Antonio Station and 18 minutes' walk from SAP Center at San Jose. Travellers say that the hotel is in a great location.
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Four Points by Sheraton San Jose Downtown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Parking
Restaurant
Bed
Breakfast
Downtown
Bar
Food
Reviews
10/10 Exceptional
2 Sep 2025
Great stay. I loved the location but did not enjoy hearing the trains in the morning. Overall good stay
Carolyn
Carolyn, 2-night trip
10/10 Exceptional
16 Aug 2025
Great hotel
Very good location. Staff was amazing. Toom was clean.
Cynthia
Cynthia, 1-night trip
10/10 Exceptional
11 Jul 2025
Will stay again
Staff is very friendly and the room was awesome. Super clean, convenient location in a walkable area.
Corina
Corina, 1-night trip
10/10 Exceptional
27 Jul 2025
Nice hotel
The hotel was in a perfect location, close to SJSU and various restaurants. Very clean facility, and courteous staff. Would definitely return.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
1 Sep 2025
comfortable hotel, great service, and good food.
this hotel is a renovated landmark right in the heart of san jose. the staff greeted me like i was a family member. the room was very nice and well appointed. the Mosaic bar and restaurant is attached to the hotel and has very good food. you dont need valet parking since secure self parking is located adjacent to the hotel. no pool, but a relaxing outdoor courtyard.
glenn
glenn, 2-night trip
10/10 Exceptional
24 Jul 2025
Great room
This was an elderly friendly room with bath access. Soft bed, hot water, nice coach.
Diana
Diana, 1-night trip
8/10 Very good
22 May 2025
Good location to downtown, great staff, and clean rooms.
Leonard
Leonard, 1-night trip
10/10 Exceptional
12 May 2025
Great hotel, very clean and right in downtown
Tharsana
Tharsana, 2-night trip
10/10 Exceptional
11 Aug 2025
Cool Four Points
This is a great property Close to everywhere I enjoy Also, Moises, Sunny and Cash provided very friendly, professional service as usual! Thanks, see ya soon
Jesse
Jesse, 2-night trip
8/10 Very good
22 Jul 2025
Place was ok . Haven’t been there in a long time
james
james, 1-night trip
8/10 Very good
5 Aug 2025
Very Expensive
Decent older hotel. Rooms were clean and comfortable; and rather large. Professional and courteous front desk team. Great location for local attractions. Overall a very nice experience, however very expensive...not the hotel experience or ammenities expected for nearly $900/night.
Verified traveller
2-night trip
10/10 Exceptional
29 Jun 2025
Perfect
Good location very comfortavle room
Ever
Ever, 1-night trip
10/10 Exceptional
17 Jul 2025
This hotel has become my new home as my daughter is moving there for school. Everyone is super friendly, especially the property manager, Mr. Kash who definitely made it feel safe and like home.
Nikkia
Nikkia, 2-night trip
8/10 Very good
29 Mar 2025
Great stay, thanks!
Richard
Richard, 3-night trip
10/10 Exceptional
6 Aug 2025
Great place to stay
We came for the Mike Epps comedy show and wanted a hotel within walking distance. This fulfilled the bill nicely. My husband got to use more of the hotel than I did along with my son and daughter-in-law while I was at a hair appointment. But I enjoyed it once I arrived.
Shirl
Shirl, 1-night trip
10/10 Exceptional
27 Jul 2025
Excellent Customer Service
Moses gave me excellent customer service by accomodating me with an early check-in, then recommending a fantastic breakfast spot nearby, being very helpful and friendly.
Marisa
Marisa, 1-night trip
10/10 Exceptional
3 May 2025
The staff at check-in is amazing!
Sean
Sean, 1-night trip
10/10 Exceptional
27 May 2025
Staying here was astonishing, everyday for the duration of my stay I would come back to a more than stellar room.
Christopherson
Christopherson, 3-night trip
10/10 Exceptional
1 May 2025
My stay was wonderful right in the heart of San Jose close to a lot of good eats etc i would definitely stay here again thank you Four Points!
Brandon
Brandon, 1-night trip
10/10 Exceptional
7 Jun 2025
Clean and friendly
James
James, 1-night trip
10/10 Exceptional
16 May 2025
Super close to SJSU and outstanding service!
ANDREW
ANDREW, 1-night trip
10/10 Exceptional
16 Mar 2025
Great place to stay
I love this hotel. I plan to stay here any time I am in San Jose.