6/10 ดี
14 ธันวาคม ค.ศ. 2024
Probably won't go back.
The pool area was cold, the pool water was too cold to swim in, the hot tub has warm and there was a lot of debris on the bottom of the hot tub. The bathroom in the pool area was disgusting and there was what appeared to be feces on the toilet seat. I told the front desk and she said she would inform maintenance and housekeeping, but the next day, it was exactly the same. The free breakfast was merely bagels, yogurt, fruit (orang
es, apples and banana - some of which were going bad), individually wrapped muffins (mine was stale), and OJ. Not even bread for toast or cold cereal. If we wanted cereal and milk, we had to buy it. The sitting area in the main lobby was nice and offered board games, which we did because the kids didn't want to swim, but it was freezing cold. The front desk did give me a blanket for the kids. The staff were very nice. There was also some phantom noises in my hotel room at night that were a little spooky. The toilet in my room ran loudly, and the water in the shower/tub didn't turn off all the way. Like I said, the staff were very nice and I did inform them of everything, but it didn't appear as though anything was done to fix the issues.
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