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DoubleTree by Hilton Hotel London ExCel

4.0 star property
Waterfront hotel with restaurant, near ExCeL Exhibition Centre

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Photo gallery for DoubleTree by Hilton Hotel London ExCel

Daily buffet breakfast (GBP 19.5 per person)
Reception
In-room safe, desk, laptop workspace, blackout drapes
Front of property
Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes
Near the iconic O2 Arena, DoubleTree by Hilton Hotel London ExCel offers a tranquil retreat with its eco-certified design. Unwind at the 24-hour gym or get some work done at the business center. With a terrace for fresh air, dry cleaning services for convenience and helpful staff to assist you.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Air conditioning
  • 24/7 front desk
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
$95 nightly
The total price is $114
Sep 14 - Sep 15
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 5 - Sep 6
Check availability for tonight Sep 5 - Sep 6

Tomorrow

Sep 6 - Sep 7
Check availability for tomorrow Sep 6 - Sep 7
Available filters for rooms
Showing 28 of 28 rooms

View all photos for Deluxe Room, 1 Queen Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Water View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

8.6 out of 10
Excellent
(45 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed (Water View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Water View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Accessible, View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, Accessible, View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 258 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Queen Room with Sofa Bed

  • Sleeps 3

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Room

  • Sleeps 2

View all photos for One Bedroom Queen Suite with City View and Balcony

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Queen Suite with City View and Balcony

  • Sleeps 2

View all photos for One Bedroom Queen Suite with City View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Queen Suite with City View

  • Sleeps 2

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe Queen Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Room with Water View

  • Sleeps 2

View all photos for Deluxe One Bedroom Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Suite with Water View

  • Sleeps 2

View all photos for One Bedroom King Suite with City View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom King Suite with City View

  • Sleeps 2

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Twin Room

  • Sleeps 2

View all photos for Deluxe King Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room with Water View

  • Sleeps 2

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Queen Room

  • Sleeps 2

View all photos for Deluxe Queen Room with Water View and Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Room with Water View and Balcony

  • Sleeps 2

View all photos for Deluxe Twin Room with View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room with View

  • Sleeps 2

View all photos for Accessible Deluxe Twin Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Accessible Deluxe Twin Room with Water View

  • Sleeps 2

Similar properties

Exterior

Aloft London Excel

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,003 reviews
$96 nightly
The price is $116
Sep 14 - Sep 15
Total with taxes and fees
Aloft London Excel
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About the neighborhood

Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.3 km
  • O2 Arena - 6 min drive - 3.3 km
  • London Stadium - 10 min drive - 6.4 km
  • Westfield Stratford City - 10 min drive - 6.4 km
  • Tower of London - 14 min drive - 8.8 km

Getting around

  • London City Airport (LCY) - 7 min drive
  • Stansted Airport (STN) - 42 min drive
  • London (SEN-Southend) - 43 min drive
  • Gatwick Airport (LGW) - 71 min drive
  • Heathrow Airport (LHR) - 79 min drive
  • West Ham Station - 7 min drive
  • Barking Station - 8 min drive
  • Ilford Station - 9 min drive
  • Prince Regent Station - 5 min walk
  • Royal Albert Station - 7 min walk
  • Pontoon Dock Station - 13 min walk

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪E16 Café - ‬8 min walk
  • ‪Pret A Manger - ‬14 min walk
  • ‪Starbucks - ‬16 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

When you stay at DoubleTree by Hilton Hotel London ExCel, you'll be within a 10-minute drive of ExCeL Exhibition Centre and ABBA Arena. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this eco-certified hotel include a snack bar/deli and a terrace. The helpful staff and overall property condition get good marks from fellow travelers. Public transportation is just a short walk: Prince Regent Station is 5 minutes and Royal Albert Station is 7 minutes.

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 77 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 15 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space (882 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 19.5 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 35 per accommodation, per stay

Parking

  • Self parking costs GBP 15 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Does DoubleTree by Hilton Hotel London ExCel offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel London ExCel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at DoubleTree by Hilton Hotel London ExCel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 77 lbs per pet. There's a charge of GBP 35 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at DoubleTree by Hilton Hotel London ExCel?

Yes. Self parking costs GBP 15 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Hotel London ExCel?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-out are available.

What is there to do at DoubleTree by Hilton Hotel London ExCel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near DoubleTree by Hilton Hotel London ExCel?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton Hotel London ExCel like?

DoubleTree by Hilton Hotel London ExCel is in Docklands, a short 7-minute drive from London City Airport (LCY) and 7 minutes' walk from ExCeL Exhibition Centre.

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DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bed
Food
Location
Biscuits
Restaurant
Bar
View

What guests liked

  • Breakfast was varied, plentiful, and of high quality with great views and plenty of choice. (22 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel

Great hotel, good location for the excel.
Sue, 1-night trip

10/10 Exceptional

Lovely clean room Very friendly and helpful staff
Cathy, 1-night trip

8/10 Very good

Enjoyed our stay

The hotel, welcome and room were very good. Will stay again
Claire, 3-night trip

10/10 Exceptional

Great stay close to metro

Great stay
jonathan, 4-night trip

10/10 Exceptional

Amazing stay

My stay was amazing we enjoyed our 2 days break away and many thanks to Nayem for changing our room for a river view that was kind and thoughtful of him I will be returning sometime soon. Double tree by Hilton Excel is the place to be.only one thing I wish there was a sauna or swimming pool but never mind.
Latoya, 2-night trip

10/10 Exceptional

Great location and a nice hotel
Keith, 1-night trip

8/10 Very good

Good stay but, nervous about all the vehicles getting broken into, damaged or Stolen.
Ronnie, 5-night trip

10/10 Exceptional

Very helpful and friendly staff. My wife has a nut allergy and the breakfast staff were brilliant
Richard, 1-night trip

10/10 Exceptional

Great stay polite staff. Comfy bed.
Stephen, 2-night trip

8/10 Very good

Lovely hotel

Came here with my children as was doing the squid game experience and the hotel itself is faultless and lovely! Staff are super friendly and really are truly amazing the only downfall is location which was my fault as I never did more research. It’s a perfect place to stay if you’re using London city airport or using the excel centre just not if you want to sight see in central London as the transport is a bit of a pain
leah, 2-night trip

10/10 Exceptional

Room spotless, all staff so welcoming, breakfast had so muxh choice not to mention the view
samantha, 1-night trip

10/10 Exceptional

Dean at reception was the best host

Dean from reception was so lovely & welcoming from the moment we arrived. It was a shame the bed was very uncomfortable in the room & the tv options were limited as much of the channels didn't work.
Stephanie, 1-night trip

6/10 Good

Dusty

Very dusty
Muhammad Habibur, 1-night trip

8/10 Very good

Very tiny rooms but adequate for very short stay.
Michael, 1-night trip

10/10 Exceptional

Nice location, quiet and clean. All the staff were super-helpful. Breakfasts were fantastic.
Peter, 2-night trip

10/10 Exceptional

We enjoyed our stay at the hotel. Staff were polite and courteous.
Halimah, 1-night trip

10/10 Exceptional

Lovely stay! Beds were super comfortable, bathroom was nice and clean! Exactly what you need! Breakfast was great! Plenty of options and the nicest staff! Pretty good connection to the 02 areana, choice of two DLR stops. All in all great stay!
Melony, 2-night trip

10/10 Exceptional

Comfy stay

It was very convenient and efficient
Mukul, 3-night trip

10/10 Exceptional

5* experience , lovely stay, comfortable beds, modern rooms with great views and a lovely bathroom n powerful hot shower
Mitchell, 1-night trip

10/10 Exceptional

best hotel for silver works island concerts

great hotel....location was awesome for concert across in silver works island ...5 min walk ...hotels buffet breakfast was delicious with so much options from cereals,cold meats ,mouth watering pastry selection and hot breakfast options ..also had good decent workout from gym room facilities...staff were friendly and helpful and overall I will definitely be returning on my nxt visit to London..trains into city are bout 10 min walk from hotel and a fun way to explore and get about London so even though hotel is not in city centre it's so easy to get in and out by train so this wasn't an issue but made exploring the city more fun
Miceal, 3-night trip

10/10 Exceptional

Lovely check in staff, immediately felt at ease and welcome!
Rebecca, 1-night trip

10/10 Exceptional

Everything was perfect,
Ben, 1-night trip

6/10 Good

Room was locating facing the river so was perfect during the night and morning to wake and sleep to. Unfortunately the room did not come with bin bags making throwing away things difficult, basic requirement which weren’t there Also during a night there was a guest so was screaming at staff (I believe) after a dispute when it could have been settled at reception or anyone other then the hallways where others are sleeping especially the fact it was 4am.
1-night trip

10/10 Exceptional

Good stay

It was really good friendly staff welcome in
Babu, 1-night trip

8/10 Very good

Good choice for the O2. No direct walk to the cable cars but easy to access. Not far from the Elizabeth line at Custom house
STEPHEN, 1-night trip