The hotel staff were quite pleasant and welcoming, which made for a positive first impression. However, the hotel itself could benefit from some redecorating and a more thorough cleaning. While my room appeared neat at first, I later discovered a few items left under the bed by previous guests, and there was a noticeable layer of dust on the headboard. The carpets seemed very old and likely trapped a lot of dust, as I found myself sneezing frequently during my stay.
On the positive side, the bed was comfortable and the bed linen was clean. I also think the hotel could improve by offering a greater variety of options and more flexible opening times in their restaurant.
Overall, the staff were great, but the hotel would be much better with some updates and more attention to cleanliness.
Mercy
Mercy, ทริปธุรกิจ 4 คืน
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8/10 ดีมาก
17 ก.ย. 2025
Family room with kitchenette
Large clean quiet family room with kitchenette (fridge/freezer, microwave, kettle, sink, cutlery, tin opener, crockery) Shelving for luggage and hanging rail with hangers. Good lighting plus bedside spotlights. Shower takes 5 min to get warm and is rather weak. Bath panels a bit mouldy but everything else in working order. The room is a bit dark but didn’t bother us too much. Slightly smelt of dog.
Kathleen
Kathleen, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
14 ก.ย. 2025
Staff are easy going but behave yourself as it is a proper
Connor
Connor, ทริป 1 คืน
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4/10 พอใช้
8 ก.ย. 2025
Arne Viggo
Arne Viggo, ทริปกับครอบครัว 5 คืน
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10/10 ไร้ที่ติ
4 ก.ย. 2025
Great check in staff excellent parking only issue was heated towel rail could not find to turn off as was very hot needed a kids barrier in front of
David
David, ทริปกับครอบครัว 1 คืน
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6/10 ดี
30 ส.ค. 2025
Average
OK for a night or two for a business trip.
Parking good.
No food at hotel apart from a limited continental breakfast.
Wifi good strength.
Weak water pressure in bathroom (3rd floor).
TV stations werent programmed in.
Chris
Chris, ทริปธุรกิจ 2 คืน
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4/10 พอใช้
25 ส.ค. 2025
Ok
Very friendly staff. Breakfast was fine. Main bed was comfy but sofa bed for kids less so. Shower terrible - no flow rate. Breakfast decent for a continental. Public areas clean and nicely decorated. Our room had stains all over the carpet.
Shirley
Shirley, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
20 ส.ค. 2025
D
D, ทริป 3 คืน
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4/10 พอใช้
19 ส.ค. 2025
arrived 3.30pm - was told i had to wait for my room even though check in was 3pm. i was in a rush as had to meet friends. i explained this but was still just told to take a seat and had to wait... didnt offer me a drink or anything. i gave it 20 mins and went back and said "come on now this is silly i need my room ive got to meet friends" - they then moved me to room 21. Which was clearly for disabled people.
Luke
Luke, ทริป 2 คืน
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2/10 แย่
15 ส.ค. 2025
Never stay here again
Dripping shower & no water pressure, lift didn’t work & to top all that air conditioning in room so loud couldn’t sleep no maintenance until next morning so slept in my car. Paid £24 each for inclusive breakfast & was just cold continental, very rude staff & General Manager
Tracie
Tracie, ทริปกับเพื่อน 2 คืน
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2/10 แย่
13 ส.ค. 2025
0
Absolutely rubbish not happy with the service breakfast not provided fully staff is very unhelpful and very disappointed with the Service and the room
Website advertise pool was working. I took everything for my family to go in the swimming pool but swimming pool was closed for past three months and never told us on the website that it was closed. I would be grateful if you could refund me the money.
Sohel
Sohel, ทริปกับครอบครัว 2 คืน
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2/10 แย่
10 ส.ค. 2025
shocking
could not be bothered to confirm booking nor did they give a booking reference number
so ended up at Premier Inn but they still had the disgusting cheek to try take money for a room they had t even confirmed or gave a booking reference for
sean
sean, ทริป 1 คืน
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6/10 ดี
1 ส.ค. 2025
Did not met the expectations
Justina
Justina, ทริป 3 คืน
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4/10 พอใช้
25 ก.ค. 2025
.
1. Beds much less comfortable than competitors
2. Breakfast poor. Should be option for full English and more fruit options.
3. No toilet brush provided in en suite bathroom. N.B. WE DO NOT WANT TO BE FORCED TO LIVE LIKE PIGS!
4. Alarms going off which seemed to take an age to turn off.
5. Charged £10 for car-parking which was not mentioned on the website.
All-in-all, a bad tastes left in the mouth. Would not return.
NIGEL
NIGEL, ทริป 1 คืน
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4/10 พอใช้
19 ก.ค. 2025
Poor sound insulation.
Room is modern, carpets have stains but overall ok. Has air conditioning which is great also has parking but is £10 a day or right outside hourly parking via app. Sound insulation is poor, so poor I can hear the cups next door being moved. The doors slam, rooms door and hallway door slam shut meaning with guest that constantly go in and out every few minutes all we heard was doors slamming. If you are lucky enough to have no guest on the floor then you might be ok
Kevin
Kevin, ทริป 1 คืน
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8/10 ดีมาก
15 ก.ค. 2025
Scott
Scott, ทริป 1 คืน
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4/10 พอใช้
3 ก.ค. 2025
Andrew
Andrew, ทริป 1 คืน
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6/10 ดี
3 ก.ค. 2025
Richard
Richard, ทริป 4 คืน
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6/10 ดี
30 มิ.ย. 2025
Kolud
Kolud, ทริป 1 คืน
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6/10 ดี
29 มิ.ย. 2025
We stayed in the chalet style room which had a very comfy bed (we didn’t use the sofa bed), a decent bathroom and a handy kitchen area. It was clean and comfortable. No issues with the room itself, although it was expensive for a Sat night stay. Reviews meant we ate breakfast elsewhere. View from the chalet was a demolition site, a crane and the very shabby rear of the main building hotel.
Yasmine
Yasmine, ทริปกับเพื่อน 1 คืน
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6/10 ดี
29 มิ.ย. 2025
Breakfast wasn't too good!
John
John, ทริป 1 คืน
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10/10 ไร้ที่ติ
20 มิ.ย. 2025
The staff were lovely & professional- the room had air conditioning which was wonderful- very close to beach & soft pillows
Christine
Christine, ทริป 1 คืน
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2/10 แย่
19 มิ.ย. 2025
The room in this hotel was appalling. It was billed as a double room, and yes it did have a double bed in it but it was pushed right up against the wall both at one side and the foot of the bed. the bed head was blocking the window. Fortunately I was staying alone but if I'd been with my partner it would have been totally impractical. The bed couldn't even be made properly as you couldn't get around it to tuck in the sheets! I wouldn't mind but the room wasn't particularly cheap. There were hardly any staff around (although the staff were helpful when you could find them). The bar wasn't staffed so you had to get someone from reception if you wanted a drink. Breakfast wasn't much good either with only sandwiches or fruit and cereals available. There weren't even enough sandwiches to go round! I'd really avoid this hotel and won't be staying here again.
Steven
Steven, ทริปธุรกิจ 2 คืน
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8/10 ดีมาก
14 มิ.ย. 2025
Our family came for two nights stay for a seaside trip.
All we asked or requested the Hotel for were met by them. We really enjoyed our stay. The staff were giving us excellent service and utmost attention that made us so very warmly wrlcimed. They were so patient and understanding etc. These are all the special qualities that makes this hotel a special place to stay at.