โรงแรมเซนต์เจมส์, นิวยอร์ก

Best location for a stay in New York. 150m walk & you’re on Times Square.

Ideally situated for sightseeing. Very basic but bed linen and towels changed daily. Double bed was small by American standards but was very comfortable. Air conditioning unit was very noisy, however, our complaint re it making a dripping noise was dealt with efficiently. Reception staff were helpful enough, however, did not always make eye contact, with the exception of Joey who always went the extra mile for the guests. Our impression of the hotel was somewhat spoilt, when, upon leaving, we checked the bedside drawers to make sure we hadn't put anything in them and found a pile of rubbish including empty peanut packets, receipts and loose change from the previous guests. We reported this to Joey, who in fairness, was very apologetic and concerned. We felt that although the bedding and towels etc were spotless, the drawers in the room weren't even being checked by housekeeping let alone being wiped clean after each guest. It is for this reason that we left no tips for housekeeping. Despite this, we did have a good stay and would recommend the hotel in the hope that the above oversight was a one-off.

Perfect location for our stay

Definitely overdue for some upkeep. Window unit AC, lots of street noise, saggy mattress.

Great hotel! Perfect location, reasonable, always clean. Very large rooms considering it’s NYC!