This hotel wins for cleanliness and newness. This is the 2nd year we’ve come to San Antonio for a band contest and 2nd hotel for us to try. MUCH cleaner, newer, nicer than the first place we tried. Everything looked new and intentional. Plenty of multi use plugs, which we always love. Walking distance to the Alamodome and Riverwalk.
Cons that aren’t actually cons, just things that weren’t for us: Valet or off lot parking only. The lobby is very much a social scene and we aren’t those people. The nose from the highway on-ramp sucks depending on where you are staying. We weren’t bothered by it to sleep but you can’t miss it either. The front desk staff left a lot to be desired on multiple occasions. When we first walked in, we were greeted with, “Can I help you?” as she continued her task. I know they have patrons and visitors but I appreciate being made to feel like we are valued right away.
Pros: Housekeeping! Friendly ladies who always made our room fresh and clean every day. Valet guys are fast. You can text that you’re ready for your car and we rarely waited based on their time estimate.