By the train station, North West Castle Hotel offers a warm retreat with a garden and arcade/game room. Unwind in the sauna or spa tub, work out at the gym, or enjoy local cuisine at one of two on-site restaurants.
Cairnryan Stena Line Terminal - 13 min drive - 13.0 km
Getting around
Glasgow (PIK-Prestwick) - 71 min drive
Stranraer Station - 5 min walk
Barrhill Station - 44 min drive
Restaurants
Harbour House Hotel - 11 min drive
Barista Coffee House - 11 min drive
The Crown - 11 min drive
The Waterfront Hotel & Bistro - 11 min drive
Henry's Bay House - 9 min walk
About this property
North West Castle Hotel
Located near a train station, North West Castle Hotel is a great choice for a stay in Stranraer. After splashing around at the indoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Other highlights at this eco-certified hotel include a fitness center, a hot tub, and a sauna. Fellow travelers like the helpful staff and overall property condition.
At a glance
DONE
Hotel size
73 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8 AM–9:30 AM
2 restaurants
2 bars/lounges
Traveling with children
Children stay free (see details)
What to do
Pool table
Beach nearby
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Garden
Fitness center
An indoor pool
Arcade/game room
Hot tub
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Here's the breakdown, no surprises
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 13.00 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Also known as
Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer
Frequently asked questions
Does North West Castle Hotel offer free cancellation for a full refund?
Yes, North West Castle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at North West Castle Hotel?
Yes, there's an indoor pool.
Are pets allowed at North West Castle Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at North West Castle Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at North West Castle Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at North West Castle Hotel and nearby?
North West Castle Hotel has 2 bars, an indoor pool, and a sauna, as well as a fitness center, an arcade, and a garden.
Are there restaurants at or near North West Castle Hotel?
Yes, there are 2 onsite restaurants, featuring local cuisine.
What's the area around North West Castle Hotel like?
North West Castle Hotel is a short 5-minute walk from Stranraer Station and 6 minutes' walk from Stranraer Museum.
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North West Castle Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Food
Bathroom
Ferry
Restaurant
Bed
Furniture
Location
What guests liked
Breakfast was consistently praised for being delicious, freshly cooked, and with a wide variety of options. (33 reviews)
Free on-site parking and EV charging were convenient amenities. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 3, 2025
First class service from all staff, good food, location.
Verified traveler
1-night trip
10/10 Exceptional
Jul 31, 2025
Lovely staff and hotel
Lovely clean friendly hotel
Ash
Ash, 2-night trip
10/10 Exceptional
Aug 6, 2025
Really nice
Great stay here and lovely location , loved it
Luke
Luke, 1-night trip
10/10 Exceptional
Jul 27, 2025
Great location with walking distance into town, a great nights entertainment laid on as well
William
William, 1-night trip
10/10 Exceptional
Aug 1, 2025
Works stay
Normal place of stay.
Nice stay as always.
Craig
Craig, 5-night trip
8/10 Very good
Sep 3, 2025
North West Castle Hotel
Hotel is old but clean and renovation is taking place. The room was clean and comfortable. The staff were friendly and attentive. We had an evening meal at the restaurant and although we read some poor reviews, the food we had was really nice and we have no complaint to make. Thank you North Castle & staff.
Martin
Martin, 1-night trip
10/10 Exceptional
Aug 20, 2025
Relaxing and welcoming
The North West Castle is a lovely, relaxing old style hotel that reminds you what hotels should be like and puts the factory hotels to shame. The building is interesting, in the style of a castle, a little quirky with tons of history. Above all it invites you to relax and enjoy your stay. The staff were great and a special thanks to Helen and Alan the bar manager
Christopher
Christopher, 2-night trip
10/10 Exceptional
Aug 29, 2025
Enjoyable Stay
Very friendly. Room was clean. No bother asking for any additional towels. Hospitality tray replenished. Pool warm .changing facilities at pool area excellent. Games room good. Plenty seating areas.
Karen
Karen, 3-night trip
10/10 Exceptional
Jun 20, 2025
The staff were very friendly and helpful and food was really good. The hotel has lots original and charming features and good on site parking too.
Michael
Michael, 1-night trip
10/10 Exceptional
Apr 27, 2025
Great hotel to stay in for our
David
David, 2-night trip
10/10 Exceptional
Jun 3, 2025
Staff very friendly and helpful. Food at breakfast and dinner was excellent.
Ennis
Ennis, 2-night trip
10/10 Exceptional
May 23, 2025
Charming hotel, beautiful decor, has a yesteryear feel to it but with modern touches.
Stewart
Stewart, 1-night trip
10/10 Exceptional
May 11, 2025
It was nice place to stay for couple of nites
MATTHEW
MATTHEW, 1-night trip
10/10 Exceptional
Jun 16, 2025
It was my first visit to Stranraer. The hotel was really convenient for the train station, and the town centre.The staff were very welcoming and helpful.
The room was very spacious and comfortable
Stephen
Stephen, 1-night trip
8/10 Very good
May 26, 2025
We only stayed for one night as we were catching the ferry the next morning. Lovely room, friendly, helpful staff.
Joyce
Joyce, 1-night trip
10/10 Exceptional
Jun 14, 2025
Excellent from start to finish, every single member of staff was a credit to you. Lovely hotel, fantastic pool/Jacuzzi/sauna, great food and a lovely bar to sit and enjoy a few drinks. Booked this just to let us get to an early ferry easily but it genuinely added on a very valued and enjoyable night to our Holiday.
Ann
Ann, 1-night trip
8/10 Very good
May 20, 2025
Good location
Nice enough place near cairnryan for the ferry service
Marc
Marc, 1-night trip
10/10 Exceptional
Jun 11, 2025
Ideally placed for us travelling by train. Very comfortable and welcoming. Good breakfast. Thank you.
Anne
Anne, 1-night trip
8/10 Very good
Jul 3, 2025
Convenient
Very friendly
Sheila
Sheila, 1-night trip
10/10 Exceptional
Apr 8, 2025
Great hotel
Great hotel and staff. Enjoyed the meals. I love the grandeur of the old hotels.
Desmond
Desmond, 2-night trip
8/10 Very good
Jun 1, 2025
Superb breakfast
Good to have other facilities such as snooker table.
Large rooms.
Michael
Michael, 1-night trip
6/10 Good
Aug 31, 2025
Feedback
Overall the stay was average.
Sitting in the ross suite the chairs were very poor no cushioning.
Not enough bar staff on especially as there was a wedding party
Rooms need a bit of an upgrade.
Never slept very well as room next door were having a party at 12 midnight.wwnt in for hours.
Breakfast ,we had full breakfast it was very dry ,maybe adding beans would make it better. Poached eggs were hard asked for runny.
Dinner at night was good.
Sandra
Sandra, 1-night trip
10/10 Exceptional
Apr 27, 2025
A very unique and traditional style There’s a lot of history to the once house and now hotel. The dining area is spectacular. The pub is loaded with atmosphere We loved the walk by the water and through town
Jenneen
Jenneen, 2-night trip
8/10 Very good
Jan 28, 2025
Friendly staff, good food, very handy for the ferry ports.
Alan
Alan, 1-night trip
6/10 Good
Jul 5, 2025
One night stay
We spend one night in the hotel as we were booked on an early ferry. We booked a family room and this was located in the lodge at the back of the hotel. It had a small car park outside the lodge which was handy. The room was split into two sleeping areas which was a nice surprise. The rooms are very dates and rundown and in need of upgrade. The staff I met were very friendly and helpful.