Our stay was really good, the only thing that I would recommend is to provide a little bit more of the Costa Rican culture to the customers, for example, regarding beverages on the menu you could offer Chiliguaro, regarding Costa Rica dinner day, Chifrijo, at the end of the day, foreigners are here to know more of our nature, country and culture as well
David
ทริป 3 คืน
6/10
It was just okay. Beach was beautiful, would only come back for the beach. Room and food were okay. Was not happy that our room was not ready at 3pm. I called 3 days prior and told them we would get there at 12 pm and our room wasn't ready until 3:30. Not a very good way to start or end vacation.. That is why I would not stay here again and would not recommend this resort.
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
muy bien, comida excelente
mario
ทริป 2 คืน
6/10
I rented a car and they refused to let me in/out of the property every time I went somewhere…it was like Fort Knox. Also, if you book less than 3 nights you don’t get to eat in the nicer restaurants. All you get is the buffet. I would avoid this property and we will not stay there every again!
John
ทริป 1 คืน
10/10
The room was clean and in good repair. All the
Jeffrey
ทริป 6 คืน
10/10
We had a wonderful time. The staff went above and beyond. The excursions we chose JJ was very helpful with the entire arrangement. The spa massages with the specialists Lorena and Deborah was excellent. We will return and recommend this resort to family and friends. Thank you all.
Daisy
ทริป 7 คืน
8/10
aurelian
ทริป 9 คืน
10/10
Liked the balance of play and relaxation around the property. The staff was very helpful and made us feel very welcome. I would highly recommend it to others. The only thing I would share to others is that the sidewalks and steps can be dangerous, since it is built into a side of a hill. I like the exercise, but other might not. Always wear shoes into the ocean, due to sea urchins, they ruined some people vaca.
Blake Daniel
ทริปโรแมนติก 7 คืน
8/10
David Albert
ทริป 7 คืน
10/10
This was an incredible trip! It is very quiet, no parties, but incredibly friendly and beautiful. It was absolutely perfect. It is a small resort on a big property so the staff get to know you by name. The food was delicious, the drinks were great and the property was spectacular. Lots of monkeys and iguanas and birds. We recommend this resort to anyone wanting to take in the beautiful Costa Rican culture.
Amy
ทริปโรแมนติก 7 คืน
4/10
This property overall was ok. For starters we had booked our room months and months in advance and after a long 7 hour drive from the southern part of Costa Rica we arrived to a check in lady stating that we had NO RESERVATION at the property. To top it off she was very rude about it. After about 10 minutes she finally let us in begrudgingly. The second check in person was much more sympathetic and found our reservation. Secondly, after we had got to our room we found that it was relatively dirty with poop stains near the toilet paper roll dispenser and a toilet that was broken and leaking all over the floor. The corners of the room no matter where you looked were dusty and covered in dead bugs and hair from whoever had stayed previously. On the upside, the beach was beautiful and pools were in good condition and the rest of the staff was overall very helpful. The food was decent as well. Hopefully anyone staying here has a better experience than we did so overall I cannot rate this resort as highly as it should’ve been.
Carsen
ทริปโรแมนติก 1 คืน
10/10
All inclusive was not what I expected time limit on food not good after 9:30pm not able to get anything to eat and the breaks during at least one restaurant should have been open to grab a snak
Claude J
ทริปโรแมนติก 3 คืน
8/10
Sonia
ทริป 5 คืน
8/10
Beautiful views!
Louise
ทริป 2 คืน
6/10
Pros: Staff were great. Very nice and helpful and quick to help with any issue or need. Grounds were beautiful and well kept. Rooms were clean. They also give you a bracelet that won’t come off that has a small chip that is your room key…which was very helpful and kind of genius. Lots of activities on property as well.
Cons: Food was kind of terrible. Especially the buffet and snack grill. The dinner restaurants were better but still not awesome (oriental was the only really good one). The restaurants were also not truly all inclusive in the way of being able to order multiple things if you wanted. You chose one starter, one soup/salad or something similiar, one entree and one dessert but couldn’t order more of something if you wanted it.
There is also a crazy amount of stairs and walking to get anywhere. They had a shuttle service which was helpful but means you also had to call for it and wait each time. Sometimes just a minute or two, sometimes longer. It was 2 flights of stairs and a slight uphill walk (or more stairs) just to get from our room to the lobby/buffet…and I was in the closest building. It wasn’t the end of the world for us but my older parents traveled with us and struggled. I wouldn’t have booked this resort had I known but they don’t say anything about it in any descriptions.
Overall, we still had a great time.
Emily Secreto
ทริปกับครอบครัว 7 คืน
8/10
Diane
ทริป 7 คืน
10/10
Snorkeling wasn’t any good because the water was so murky! Otherwise enjoyed our stay!
Rodney Joe
ทริปกับเพื่อน 7 คืน
10/10
This is the 2nd time we have stayed here. Both times have been great! Everyone is so friendly and helpful.
Shawn
ทริปโรแมนติก 7 คืน
6/10
Transportation was a big issue. Plumbing issues in our room.
Aliya
ทริปโรแมนติก 4 คืน
6/10
Check-in got things off to a rough start, unfortunately. The front desk person was unfriendly and provided zero information about the resort. We had to find out about resort activities, transportation around the resort, gym/spa, basically everything on our own as our stay unfolded. Our room was also not ready at check in time and we had to wait almost 2 hours to get into a room. The place grew on us as we got into the next day but the layout of the property is definitely a pain depending on which building you’re in. We tried calling for transportation several times during our stay but those at guest services and transportation didn’t answer the phone. Wouldn’t recommend to anyone with mobility challenges.