เรดรูฟ อินน์แอนด์สวีทส์ ฟาแยตวิลล์ – ฟอร์ตแบรกก์

Linda at red roof Inn is very unprofessional

Linda that works front desk is very unprofessional. I had a guest come over and she refused to let him in. Then she threatened to call the cops is he didn’t leave the premises. When I called the front desk to find out what was going on. She said I told them there were no other guest so he couldn’t come in. I said. Yes. He’s not saying the night. He’s just a old friend and we are catching up. She still refused. I asked why I can’t add them to the list now. But she didn’t have an answer and was being difficult. I went downstairs to ask where it says i couldn’t have guest. She just shows me my check in slip. I told her that isn’t a policy. It just say I’m the only one staying there. As I said. My friend wasn’t saying the night. And even if he was she could have added him. I will never stay at Red Roof Inn in Fayetteville nc ever again.

Richard, ทริป 1 คืน, 25 พ.ค. 2021

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Disappointments

My flight was cancelled so I wasn't able to make it that evening and I call the hotel if I could move my reservation to the next day and they said no and would lose my money. They told me on the phone they would get me the same rate the next day but to my surprise they charge me 30% than Hotels.com. I was tired and didn't want to deal with this but then I walked in my room they assign me and the room wasn't clean at all and the bed was a mess like someone just walk out of there. I ask for another room which they did but the windows are single painted and was noisy. Never going back to this hotel.

เดินทางเพื่อทำธุรกิจ 1 คืน, 18 พ.ค. 2021

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Ok if you are traveling with someone

The Hotel was in a very convenient location for i am a traveler for the hospital and it was minutes away. If you’re traveling alone i wouldn’t recommend you stay here bc the quality of people you may run across is not the greatest. Staff was friendly and helpful and my room was clean but i felt like i needed a taser or a gun whenever i left my room. I would come back just not by myself

Shakoya, เดินทางเพื่อทำธุรกิจ 1 คืน, 12 พ.ค. 2021

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very old hotel, the room smelled of residual smoke smell and must

Maria, เดินทางเพื่อทำธุรกิจ 4 คืน, 19 เม.ย. 2021

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They charged me twice. Rooms smelled window was broken and glass was covered by tape

joseph, เดินทางเพื่อทำธุรกิจ 2 คืน, 26 มี.ค. 2021

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Not what I was expecting!!!!!

I’ve previously stayed at this hotel and it was very nice, but this time was a nightmare. The elevator was out of order the entire stay, my wife is disabled which was very hard for her to climb 2 flights of stairs. The room was very unclean. The towels were disarrayed, the sheets were dirty, the beds were made poorly, and the couch cushions were placed sideways. I spoke with the front desk person she seemed the least bit concerned then I spoke with the manager the following morning and only explanation she offered was the staff were new and the sheets were only washed once and sometimes the stains don’t come out, she said, “you know like the ones people use at their homes.” Wow!!!! We went out and purchased new linens(sheets, comforter, towels etc...... to make our stay more pleasurable. We were extremely disappointed.

Richard, ทริป 4 คืน, 25 มี.ค. 2021

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Don’t stay here. Keep driving to Raleigh or Dunn.

Lady at the front desk was very odd. She looked at me like a deer in headlights, almost like Bubbles from Trailer Park Boys. She said very few words. She also spoke so faintly, it was hard to hear, and also very strange. Behind her was a sign that said “NO SAGGING” what the heck? Of all things to make a sign for? Also for some reason they required a $50 CASH deposit. Not card. CASH. what the heck? Never seen that, especially at a national chain like red roof inn. Like, what if...the next morning when you want your $50 bill back, the cashier just goes “what $50 bill?” Is there any protection from that? She had a shower curtain draped around the reception desk, with a small 2’x2’ opening. In the opening she had a FAN BLOWING ON HER FACE. Doesn’t that defeat the purpose of the barrier? Hotels.com GUARANTEES your reservation. And by booking with them, you PREPAY your room. However this lady, told me the room was double booked and they couldn’t host me. (So much for a guarantee). Even though I was the first of the two parties to arrive, for some reason I’m the one who gets denied? Shouldn’t it be first come first serve in this case? She told me the hotel didn’t charge me. Well that’s another lie bc it was PREPAID. what a circus. From my experience, don’t stay in Fayetteville or fort Bragg. Don’t stay in towns where they host military. Just drive to the next town. Raleigh is a great city, just push through and don’t stay in this town.

David, ทริป 1 คืน, 24 มี.ค. 2021

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Great place for an overnight. Lots of dinner choic

Very nice and friendly people

Neil, ทริป 1 คืน, 9 มี.ค. 2021

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I stayed here due to it being close to the bar i was at and i couldn’t drive. This hotel was disgusting! The floor was not swept or mopped. There was not any soap at sink or bathtub/shower. I was bit up from head to toe by something. Told the staff at front desk and he said ok.....no apology of anything. Also the guy at desk didn’t have a mask on. Just disgusting! Shower door broken and wouldn’t close.

ทริปโรแมนติก 1 คืน, 28 ก.พ. 2021

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Terrible

It was so bad, we left and went to another hotel.

Kristin, ทริปกับครอบครัว 1 คืน, 26 ก.พ. 2021

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