The bed and couch we nice in our room. The breakfast area was clean but the hot item choices were either cold or still frozen. Some areas need some maintenance repairs.
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
8/10
Good experience but was very put off/uncomfortable as we entered property. Approached by young boy with father asking for money to stay at hotel. Told desk person; we was aware they were there, said they asked him, but he was not very concerned. Not a good impression, safe feeling to be approached like that at all.
Robin
ทริป 1 คืน
6/10
Nothing worked. Side door didnt work, ice machine didnt work. They said they just reopened 5 days before ,but in my opinion that's not an excuse. Builiding smelled like fresh paint. Rooms were good, bathrooms needed a little work. Bath tubs were a bit chipped up. And we had a leak under our sink.
Rick
ทริป 2 คืน
4/10
lost my reservation and the email evidence did not matter. This happened t a number of people. They worked hard to accommodate us, but it took hours.
The room they gave did not have working TV.
Thurman
ทริปธุรกิจ 1 คืน
2/10
After a ten hour drive, we arrived to be told they did not have our reservation and no rooms available. They sent us away. Thankfully we found another hotel nearby, but it cost nearly another $100/night. It didn't matter that we had confirmation from hotels com.
Benjamin
ทริป 2 คืน
4/10
Terrible room description. Said room was for 4 people but it was only a single king bed. We were left with having 2 adults and 2 kids in one bed. Staff was terrible and offered no help with switching to another room. Pool was freezing, hot tub and elevator did not work, as well as side door. However, the room was clean and the breakfast was good.
Jennifer
ทริปกับครอบครัว 1 คืน
8/10
Keiana
ทริป 1 คืน
10/10
Disappointed cause we booked for pool and hot tub after a long drive
wendy
ทริปกับครอบครัว 1 คืน
2/10
Had to find another hotel because it was closed it was under construction and was never notified..
Sharlene
ทริป 1 คืน
2/10
Gulzar
ทริป 1 คืน
2/10
Ernie
ทริป 1 คืน
8/10
I think this hotel is a very nice value for the price you pay. Very clean and a nice room. Breakfast was great and the staff exceptional. Hot tub got hot my first night but not the second night (this may be due to the flood to come). On my second night after I left the pool area and went back to my room at 10:30 p.m. some guy barricaded himself in his room on the 3rd floor and proceeded to flood the whole hotel. We had to evacuate. Fire dept shut the hotel down and turned off power to it. The hotel called me this morning to say they were going to refund my money for last night. I just made the 3 hour drive home after the flood, I was leaving in the morning anyway. I felt really sorry for the owner and staff very nice people and a guest did this to their hotel. The owner was outside checking on the guest and saying he would make everything right with them. I was impressed that he was looking out for the guest when his hotel was just severely damaged through no fault of his own. I would say after the repairs are done and it reopens I would stay here again, they really treat their guest good.
Scott
ทริป 2 คืน
2/10
The service and the property is good. Just that some maniac in the building decided to flood the entire place. We were forced to evacuate at 10:30pm. With 2 young sleepy kids was so inconveniencing. Am so thankful to Go
RUTH
ทริปกับครอบครัว 1 คืน
8/10
The room was very spacious and clean. The breakfast was great. The coffee pop in the room had what looked like sawdust of fungus in where you add the water. Good thing I saw it.
I showed a picture of it to the front desk. She said was that they would change it for a new machine tomorrow. I said that I was leaving in the morning.
I guess at least the next guest will have coffee without whatever in it.
pamela
ทริปโรแมนติก 2 คืน
2/10
This location I chose specially because it had a hot tub. The hot tub was working with the jets on however the water was cold... it was not hot or warm at all. The staff said they were waiting for a part to fix the hot tub. This kind of information should be passed on to the consumer before booking a stay when something on the property is not working as it described in the hotel information.
John
ทริป 2 คืน
10/10
Arlene
ทริป 1 คืน
10/10
The side door didn't work with the room key people were leaving the door open with a rock in it
Lillia
ทริปโรแมนติก 2 คืน
8/10
John DeWayne
ทริป 4 คืน
6/10
For my initial room, I was assigned a room that was already occupied. Luckily, no one was in there when I entered.
Also, the hotel was very outdated in design & decor. Furniture in room was dirty / worn. Bed sheets were not thoroughly cleaned. Loose hair and dirt.