The location was great. Bed ok. The bathroom wasn't very clean, hair on the floor didnt have extra towels accessible easily. Wouldn't stay here again.
Sandra
Sandra, ทริป 4 คืน
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10/10 ไร้ที่ติ
5 ก.ค. 2025
Rasmus Valeur
Rasmus Valeur, ทริปกับครอบครัว 4 คืน
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10/10 ไร้ที่ติ
1 ก.ค. 2025
Super flott plass i hjerte av NY
En fin ferie hos Sonder Flatiron. Perfekt beliggenhet i New York, mange spisesteder og kafeer i område. Rommet var stor og godt lagt opp for to venner på tur.
Kristina
Kristina, ทริปกับเพื่อน 6 คืน
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6/10 ดี
30 มิ.ย. 2025
Mixed experience
The property is quite tired. I had to move room because of a problem with broken fittings.
Thankfully the staff upgraded my room, which was better.
I'm not sure I'd stay again.
R
R, ทริปธุรกิจ 15 คืน
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10/10 ไร้ที่ติ
25 มิ.ย. 2025
Wilhelmina
Wilhelmina, ทริป 4 คืน
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6/10 ดี
13 มิ.ย. 2025
The hotel is located in an amazing and safe area. Unfortunately the check in process is not great. The room is small as expected but you could barely get into the bathroom with how the toilet is placed and the door doesn't swing open all the way. The floor in the bathroom was dirty, the shower drain had hair in it, the ceiling vent had dust on it that flew down when you turned it on and the bathroom vanity cabinet was broken and beat up. The room space is decent, but the bedding is really bad. It's a synthetic fiber comforter that has been washed so much that the fibers just clump into certain areas and should be thrown out. Definitely not what I expected.
Joanna
Joanna, ทริปธุรกิจ 4 คืน
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10/10 ไร้ที่ติ
12 มิ.ย. 2025
WILLIAM
WILLIAM, ทริป 2 คืน
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4/10 พอใช้
9 มิ.ย. 2025
We expected a normal trip to New York as we typically stay at 4 star hotels. We were disappointed to say the least. Our bathroom was small, leave the door open to use the toilet, the shower could use a good cleaning.
Joseph
Joseph, ทริป 4 คืน
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4/10 พอใช้
3 มิ.ย. 2025
Extremely loud. You hear everything happening in the streets.
Xavier
Xavier, ทริปธุรกิจ 1 คืน
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2/10 แย่
31 พ.ค. 2025
JIA
JIA, ทริปกับครอบครัว 4 คืน
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8/10 ดีมาก
29 พ.ค. 2025
Hotel situato in una zona di Manhattan molto centrale e servita
Sara
Sara, ทริปกับครอบครัว 6 คืน
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4/10 พอใช้
27 พ.ค. 2025
Unclean and very noisy
I experienced several issues with my room that impacted my stay. The noise level was quite high and earplugs weren't sufficient to block it out. The bathroom had mold and felt dirty overall. The walls throughout the room need attention - the paint is chipping and requires a fresh coat.
I was surprised to find no water available in my room, not even for the coffee machine. There wasn't a water fountain anywhere in the hotel, and when I asked about purchasing water, I was directed to the closest CVS. The windows were very dirty, and I noticed dust accumulated in every corner of the room.
I do want to emphasize that the location is great, and the reception staff were absolutely lovely - the lady who checked me in was the kindest and most helpful person. This feedback is purely about the property condition, not the service.
My main concern is that I paid a high rate per night, which set much higher expectations for the room quality. At this price point, I felt disappointed with what I received and honestly feel a bit ripped off. Had I paid a cheaper rate, I wouldn't have had the same level of concerns about these maintenance issues.
Alice
Alice, ทริป 1 คืน
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10/10 ไร้ที่ติ
24 พ.ค. 2025
Kelly
Kelly, ทริป 2 คืน
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10/10 ไร้ที่ติ
18 พ.ค. 2025
Sang min
Sang min, ทริป 3 คืน
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6/10 ดี
15 พ.ค. 2025
the staff were very nice but check is was a hassle; codes did not work; when i went to request room cleaning first morning on line at 7am and it would not work they told me it had to be requested at check in; no one told me that; coffee machine spewed grinds, show dispenser pumps broken and with all the hard surface the room next door was too loud.
Charles
Charles, ทริป 2 คืน
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2/10 แย่
6 พ.ค. 2025
Struttura così così, le foto delle camere non rispondono a quello che uno trova in realtà, per esempio rotolanti che non oscurano completamente anzichè doppie tende, un cassettone metallico anzichè un mobile carino, doccia che quando veniva aperta perdeva acqua ovunque, interruttori dell'ascensore scrostati.
Pulizia non prevista ma solo a pagamento.
Complessivament enon la consiglio.
RENATO
RENATO, ทริปโรแมนติก 4 คืน
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6/10 ดี
29 เม.ย. 2025
Not cleaning room daily bathroom very small no fresh towels except if requested
Peter
Peter, ทริป 3 คืน
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6/10 ดี
15 เม.ย. 2025
I liked the location, I liked my room, the bed was great and so were the pillows. The shower experience was 5 star. However, not so clean! Hair here and there, the place could use a good wipe down! I wasn't there long so it wasn't much of any issue. It's as if the hired cleaners have not been trained how to properly clean a room. Also, the room is stuffy. AC resolved the problem for me, and it was 45 degrees outside and raining. It would probably be terrible if one needed the heater instead of the AC.
Pamela
Pamela, ทริปธุรกิจ 2 คืน
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8/10 ดีมาก
14 เม.ย. 2025
I had a wonderful stay!
Check in/out was efficient, with the option to
Room was clean and larger than most you would find in New York.
I d
I had a minor maintenance issue at the start but the Sonder team was very quick in responding and solving it.