In the heart of Dubai, Grand Hyatt Dubai offers a luxurious retreat for families. Indulge in aromatherapy and spa treatments or take a dip in one of two pools. Enjoy meals at one of two on-site restaurants, grab coffee at 2 cafes, and shop without leaving the property.
Riyadh Street, Sheikh Rashid Road, Dubai Healthcare City, Dubai
What's nearby
Dubai Creek - 2 min drive - 2.4 km
City Centre Deira - 3 min drive - 4.4 km
Dubai World Trade Centre - 4 min drive - 5.1 km
Dubai Mall - 6 min drive - 7.7 km
Burj Khalifa - 7 min drive - 8.7 km
Getting around
Dubai (DXB-Dubai Intl.) - 13 min drive
Sharjah (SHJ-Sharjah Intl.) - 35 min drive
Dubai (DWC-Al Maktoum Intl.) - 43 min drive
Health Care City Station - 9 min walk
Al Jadaf Station - 29 min walk
Airport shuttle (surcharge)
Restaurants
Timo - 6 min drive
Night Bridge Cafe & Restaurant - 7 min drive
Azur Restaurant - 11 min walk
Mr. Toad’s Pub And Kitchen - 7 min drive
Streat Culture - 7 min drive
About this property
Grand Hyatt Dubai
At Grand Hyatt Dubai, you'll be within a 10-minute drive of Dubai World Trade Centre and Dubai Cruise Terminal. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff. Public transportation is close by: Health Care City Station is only 9 minutes on foot.
At a glance
DONE
Hotel size
710 rooms
Arranged over 16 floors
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Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Free off-site parking nearby
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Transfers
Airport shuttle on request (available 24 hours a day)*
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Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–11 AM
2 restaurants
2 coffee shops
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Playground
Childcare in room (surcharge)
Local/corner shop
What to do
Shopping
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Facilities
4 buildings/towers
ATM/banking
Garden
Health club
An outdoor pool
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Accessible airport shuttle
Closed-captioned TV
Accessible bath
Room amenities
Be entertained
40-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free rollaway/extra bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 20.00 per accommodation, per night
New Year's Eve (31 December) gala dinner per adult: AED 1900
New Year's Eve (31 December) gala dinner per child: AED 800 (from 6 to 11 years old)
Optional extras
Continental breakfast is offered for an extra charge of approximately AED 142 for adults and AED 71 for children
Airport shuttle service is offered for an extra charge of AED 265 per vehicle (one-way. Maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed during Ramadan:
Bar/lounge
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle service for children costs AED 265.00 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Dubai Grand Hyatt
Grand Hyatt Dubai
Grand Hyatt Dubai Hotel
Hyatt Dubai Grand
Dubai Hyatt
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Grand Hyatt Dubai Hotel
Grand Hyatt Dubai Dubai
Grand Hyatt Dubai Hotel Dubai
Frequently asked questions
Does Grand Hyatt Dubai offer free cancellation for a full refund?
Yes, Grand Hyatt Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Dubai?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Grand Hyatt Dubai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hyatt Dubai?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Grand Hyatt Dubai?
Yes, an airport shuttle is available. The charge is AED 265 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Dubai?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Grand Hyatt Dubai and nearby?
Grand Hyatt Dubai has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Grand Hyatt Dubai?
Yes, there are 2 on-site restaurants.
Does Grand Hyatt Dubai have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Hyatt Dubai like?
Grand Hyatt Dubai is a short 9-minute walk from Health Care City Station and 10 minutes' walk from Wafi City Mall.
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Grand Hyatt Dubai Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Restaurant
Family friendly
Food
Lobby
View
Children
Location
What guests liked
Breakfast options were great with a wide variety of choices and excellent service. (14 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
18 May 2025
Nice and huge hotel, clean
Noura
Noura, 1-night trip
10/10 Exceptional
10 May 2025
Amazing getaway hotel
It was a great getaway hotel and features top of the line luxury for a 5 star resort.
Amazing stay
Samad
Samad, 1-night trip
10/10 Exceptional
15 May 2025
Awesome place
Amazing room all the amenities awesome pool sauna plenty of surprises within.
Husna
Husna, 1-night trip
10/10 Exceptional
6 Jun 2025
Breakfast, concierge cleaning
Luis
Luis, 3-night trip
10/10 Exceptional
28 Apr 2025
Beautiful and serene property
Sangita
Sangita, 4-night trip
10/10 Exceptional
10 Mar 2025
Really good service, clean an nice hotel
Eliisa Maria
Eliisa Maria, 7-night trip
10/10 Exceptional
29 Mar 2025
We had a great experience!
Sissy
Sissy, 9-night trip
10/10 Exceptional
20 Feb 2025
Good location
Good location for a business trip.
Karin
Karin, 4-night trip
10/10 Exceptional
12 Feb 2025
Enjoyed our stay!
Great hotel with everything you need and then some plus wonderful service. Would recommend!
Verified traveller
2-night trip
10/10 Exceptional
29 Apr 2025
It was wonderful experience
Elisha
Elisha, 1-night trip
2/10 Poor
20 Jun 2025
Great hotel but the most HORRIBLE STAFF. Charged ridiculous moneys on my card and wasted a lot of our time. Never been to a grand Hyatt this corrupt
Chattar
Chattar, 3-night trip
10/10 Exceptional
20 Mar 2025
It was close to most points of interest. Hotel is clean, staff friendly & room is spacious, clean & furniture & appliance all worked.
Dennis Poblete
Dennis Poblete, 4-night trip
10/10 Exceptional
18 Jan 2025
Again great stay at Grand Hyatt. Very friendly staff and great food at Market Place.
Marcel
Marcel, 8-night trip
10/10 Exceptional
17 Mar 2025
Excellent service overall
Harjinder Singh
Harjinder Singh, 4-night trip
10/10 Exceptional
16 May 2025
Second time coming back here, the service at the hotel is always great. We never have any issues at grand Hyatt. We tried once a different hotel and we said there’s no comfort and service like the way you get it here. Also the waterpark that will be opening soon looks amazing already so cannot wait to come back when that is done! Even when we were checking out the hotel was really busy at the lobby due to a conference happening but no staff missed greeting and giving their best service to us and going out their to approach us to say bye which was nice. Hotel is always clean and has great facilities.
Mossamod
Mossamod, 7-night trip
10/10 Exceptional
18 Jan 2025
Fourth visit to this hotel, it’s fantastic. The hotel and rooms are fabulous, spotlessly clean. However it’s the staff that really make this hotel special, especially at the market place.
Melanie
Melanie, 8-night trip
10/10 Exceptional
13 Mar 2025
Excellent
Jacob
Jacob, 7-night trip
6/10 Good
25 Apr 2025
The hotel is beautiful and the staff was very nice and pleasant. The restaurant Panini was awful. The service was bad and the people were very rude. Food was not great at all. Remove Panini restaurant and all else was great.
Anesha
Anesha, 6-night trip
10/10 Exceptional
24 Apr 2025
Family leisure holiday
I cant find a bad word to say about this hotel.its excellent location near to the airport offered easy access to all of dubai, with taxis available to and from the hotel day and night.the hotel itself, with its stunning interior, offered an excellent range of restaurant's which easily met our half board needs with flexible meal times.A lovely swimming pool with plenty of sunbeds and very safe for our 10 year old son, i also have to give a big shout out to every member of staff who were so friendly and professional with some taking time to stop for a casual social conversation taking a genuine interest in the welfare of their guests.would recommended this hotel 100% and hope to stay again soon
Patrick
Patrick, 9-night trip
10/10 Exceptional
17 Apr 2025
GREAT Hotel
Wonderful hotel with lots of restaurants to choose from. Tried 3 restaurants and all of them were amazing. Very friendly staff. The location is great because it is close to the airport and Mall of Emirates. The man-made river and botanical garden inside the hotel was dreamy ! SPA and jacuzzi pool was very nice. Outdoor pool is good if you have kids, but was a bit crowded and old-looking. Breakfast was very nice,with lots of different food options. My only concern was peacock sanctuary: they could had a bigger space, rather than a zoo-like cage.
Verified traveller
8-night trip
10/10 Exceptional
19 May 2024
Great place,near airport.
steven
steven, 1-night trip
10/10 Exceptional
4 Nov 2024
Staff are amazing - so kind, helpful and service was next level. Jana & team at breakfast made our stay special
Katy
Katy, 1-night trip
10/10 Exceptional
29 Sep 2024
Very big rooms, great spa and pool.. theybare building water slides so should get even better
Verified traveller
4-night trip
10/10 Exceptional
24 Apr 2024
Lovely hotel, location for us was ideal and the staff were brilliant especially with the kids.
Donna
Donna, 5-night trip
10/10 Exceptional
15 Jan 2025
This is the Grand of all the Grand Hyatts. Top notch. World class