2/10 Poor
Oct 22, 2023
So booked this stay ion Orbitz and prepaid . When I checked in they said I owed them money. Showed them my receipt on orbitz gave me a hassle but said ok. When I checked out 3 days later said I owed money agsin. Showed her receipts for payment of the 3 nights. Refused to honor them even those I had proof of payment. Threatened to not let me leave until I paid. She made me talk to the people off the phone and I sent them proof emails. Still wanted me to pay agsin for 2 nights. Was a nightmare, terrible management at desk. This place was a joke. Also no air conditioning and the ceiling in the bathroom fell in while I was there also and they never offered me any compensation but treating me and trying to make me miss my flight home. Stay away!!!!
tery
tery, 1-night trip
Verified Orbitz guest review