The good things: The room and the hotel in general were really nice, and clean, and quiet. We very much enjoyed sitting out on our own balcony and watching the river and the people. There were a good number of food choices for the breakfast buffet. The location was excellent-very close to the main strip of Gatlinburg, just one street over, so it was very easy to walk over. The staff was also excellent. It was very convenient to be able to park right at the hotel in the attached parking garage.
The only bad thing: In the parking garage, in the section marked "Tall Vehicles" there was a 10"-12" wide pipe running along one section below the 8' high ceiling, in the back of the parking spots on one side. It was painted white like the ceiling and walls, so it did not stand out, and when we were backing our Suburban in, because the pipe extended down so far, we scratched the top of the liftgate up pretty badly. This pipe should be painted or striped in a different, bright color so that it can be seen and avoided!
