Our first room had bugs on the carpet and a yellow stain on the matress, we quickly told the front desk staff and they changed our room. Once we were put in a different room we didnt notice any problems. The pool was unfortunately closed and at breakfast there were no forks and the sausage was still cold. Although our stay was underwhelming, the front desk staff was friendly and attentive to any questions we had.
Sierra
ทริปกับครอบครัว 1 คืน
8/10
michael
ทริป 1 คืน
8/10
Stayed with my grandmother at check-in we were automatically given a room near the elevator so she wouldn't have to walk far. The room was clean and the breakfast was good, would certainly stay again.
Charlene
ทริปกับครอบครัว 2 คืน
10/10
The room was good but possibly the worse pillows I’ve ever tried to sleep on. Had a terrible nights sleep
Leah
ทริป 1 คืน
6/10
Shower floor cracked and showing rust stains. Desktop had burns and other marks on it. Sheets had spots.
STEVEN
ทริป 1 คืน
6/10
Pool was broken. Never enough towels for 3 people and when I call for extra towel they ask me to come downstairs and grab. Cleaning service every other day.
Anna
ทริปกับครอบครัว 2 คืน
6/10
Pool permanently closed in the middle of Summer. Old ac with a constant clicking sound. Problematic toilet flush. Nothing extraordinary.
Victor
ทริป 2 คืน
6/10
Kenneth
ทริปกับครอบครัว 2 คืน
10/10
Emmanuel
ทริป 1 คืน
10/10
Great free breakfast. So delicious, fat above what we dreamed they would have! Fresh Maine blueberry sauce for the waffles! Fluffy scrambled eggs. Just amazing. Can't believe it was complimentary! Staff was great, very fast and accommodating. Great location to sights we wanted to visit.
meghan
ทริปกับครอบครัว 1 คืน
8/10
John Alexander
ทริปกับครอบครัว 2 คืน
6/10
Very dated hotel. Room had weird odor. Beds were mediocre at best. Room was dark. Not impressed for being a Springhill Suites
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
Dieune
ทริปกับครอบครัว 3 คืน
10/10
Very accommodating! We were impressed that our room was available for a morning check-in. All staff were wonderful and very friendly. The breakfast was great too! Many items to choose from from hot to cold. Definitely recommend staying here.
Ashley
ทริป 1 คืน
6/10
matthew
ทริปกับครอบครัว 3 คืน
10/10
Linda
ทริป 1 คืน
8/10
Met our needs fine.
Bernadin
ทริปกับครอบครัว 1 คืน
6/10
Front desk staff were very friendly and seemed to be trying hard. Cleaning staff could have been better in a number of ways. We watched someone pushing a mop bucket run into a desk and spill mop water all over the floor and still walk off without cleaning up the spill despite having the mop & bucket right there with him. I also saw a few stray hairs in the bathroom when we arrived which no one ever likes to see. Shower curtain had mold buildup on the bottom of it and our room did not have any wash cloths. Breakfast was good and they kept the coffee and cream refilled despite a very big rush of people/full breakfast area in the morning.
Carin
ทริป 1 คืน
8/10
CHENG CHI
ทริป 2 คืน
10/10
I always enjoy my stay here.
YVETTE
ทริป 1 คืน
10/10
We have stayed at this hotel before and it was good.
The good:
Staff is very friendly, was surprised to hear about parking charge (3.97 per day) as that wasn’t a thi nh the last time we stayed but it was fine.
When you enter the room it is very spacious and welcoming. We had a suite with 2 queen beds and a pull out sofa. A quick glance in the bathroom and it was a standard toilet and full size tub/shower, towels neatly stacked and what looked to be shampoo, conditioner and body wash on the wall.
Our room had a mini fridge, coffee maker and a microwave as well. The hotel was quiet (we stayed just overnight Sunday/Monday for a funeral) and the pool and hot tub were mostly empty which was a great option for the kids and was open late (til 10pm)
The Not so good:
There was a large stain on the curtain that from far away looked like blood, maybe candy or something not sure. After we had moved the blanket there was a splatter stain on the coverlet towards the end of the bed. While using the shower there was actually no shampoo just 2 containers of body was and the conditioner was empty. My own fault for not checking. The night table between the beds had some sticky substance on it as well so not sure that our room was actually cleaned prior to checking in. We did check in early but when we did we were told they had rooms open and available. I didn’t call the desk because we were exhausted after burying my grandfather and just needed sleep and not to switch rooms.