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Mercure Hotel Aachen am Dom

3.5 star property
Aachen hotel in historical district

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Photo gallery for Mercure Hotel Aachen am Dom

Reception
Dining
Superior Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Exterior
Experience Mercure Hotel Aachen am Dom, a hotel in the heart of Aachen-Mitte. Connect to WiFi and plan your day with the help of multilingual staff, or rent bikes to explore nearby attractions like the iconic cathedral. Helpful staff have left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$84 nightly
The total price is $90
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Twin Bed, Accessible

Standard Room, 1 Twin Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Sep 28 - Sep 29
Total with taxes and fees
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About the neighborhood

Map
Peterstr. 1, Aachen, NW, 52062

What's nearby

  • Aachen Town Hall - 4 min walk - 0.4 km
  • Aachen Cathedral - 5 min walk - 0.4 km
  • RWTH Aachen University - 7 min walk - 0.7 km
  • Carolus Thermen Bad Aachen - 15 min walk - 1.3 km
  • CHIO Stadium - 5 min drive - 2.7 km

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 34 min drive
  • Cologne - Bonn Airport (CGN) - 61 min drive
  • Liege (LGG) - 158 min drive
  • Eurogress Aachen Bus Stop - 9 min walk
  • Aachen (XHJ-Aachen Central Rail Station) - 13 min walk
  • Aachen Central Station - 13 min walk

Restaurants

  • ‪Eiscafé Elisenbrunnen - ‬2 min walk
  • ‪Tchibo - ‬4 min walk
  • ‪König City - ‬2 min walk
  • ‪Deniz Kebap Haus - ‬3 min walk
  • ‪Rethel Pub - ‬4 min walk

About this property

Mercure Hotel Aachen am Dom

Located near a train station, Mercure Hotel Aachen am Dom is a great choice for a stay in Aachen. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 117 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (EUR 18 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Room service

What to do

  • Discount at nearby fitness center
  • Golf lessons nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 34

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 19 per pet, per night

Parking

  • Parking is available nearby and costs EUR 18 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Dom Aachen
Mercure Aachen am Dom
Mercure am Dom
Mercure Hotel Aachen
Mercure Hotel Aachen am Dom
Mercure Hotel am Dom
Accor Hotel Aachen Am Dom
Mercure Aachen Am Dom Aachen
Mercure Hotel Aachen am Dom Hotel
Mercure Hotel Aachen am Dom Aachen
Mercure Hotel Aachen am Dom Hotel Aachen

Frequently asked questions

Does Mercure Hotel Aachen am Dom offer free cancellation for a full refund?

Yes, Mercure Hotel Aachen am Dom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Aachen am Dom?

Yes, pets are welcome. There's a charge of EUR 19 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Mercure Hotel Aachen am Dom?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability).

What's the area around Mercure Hotel Aachen am Dom like?

Mercure Hotel Aachen am Dom is in Aachen-Mitte, a short 9-minute walk from Eurogress Aachen Bus Stop and 5 minutes' walk from Aachen Town Hall.

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Mercure Hotel Aachen am Dom Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Cities
Drinks
Location
Restaurant
Bathroom
Shopping
Parking

What guests liked

  • Breakfast was great and a highlight of the stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

A week in Aachen

Hotel staff were always very helpful.Room was clean and tidy.Location ideal for all amenities in Aachen town centre.All in all a very pleasant stay.
Linda, 7-night trip

10/10 Exceptional

Convenient, walkable distance to most of the old city, a friendly staff
HASSAN, 5-night trip

6/10 Good

Could Improve

Room was cleaned, but walls were very scuffed, curtains dirty. Someone killed a bug on the wall with a shoe, big guts were still there and shoe mark as well. Breakfast was great, and staff were friendly.
Kimberly, 1-night trip

10/10 Exceptional

Comfortable

My second visit in this hotel , for us everything is good 👍
Nikolas, 7-night trip

10/10 Exceptional

Had a wonderful time at this hotel. Staff were wonderful.
Donald, 3-night trip

10/10 Exceptional

Wonderful hotel and staff in a great location
Alan, 2-night trip

10/10 Exceptional

Great location! Rooms were spacious and very clean! Hotel spotless and a great location for walking everywhere!
Michelle, 2-night trip

10/10 Exceptional

Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you
Nikolas, 3-night trip

8/10 Very good

Very nice hotel located very centrally
Armando, 1-night trip

10/10 Exceptional

Good price quality
Cristina, 4-night trip

10/10 Exceptional

Lovely hotel just down from the cathedral, was able to check in on line so just showed passport at reception. Room was clean and comfortable and a good size.
kevin, 8-night trip

10/10 Exceptional

We stayed here for two nights. It's a really convenient location for the Altstadt, cathedral and Christmas markets. The staff were very friendly and helpful, the hotel is clean and in good condition, and our room was comfortable. We did hear some noise from the street in the night, but that was the only minor issue. Overall we were very happy with our stay here.
Timothy, 2-night trip

10/10 Exceptional

Good hotel, would stay there again

Friendly staff, good hotel overall, clean, good value for money
1-night trip

10/10 Exceptional

Good access by car and shoppping area
Shoji, 2-night trip

10/10 Exceptional

The hotel was really close to bars, restaurants and the shopping centre. The cathedral was literally round the corner. The staff were all helpful and friendly.
Julie, 2-night trip

10/10 Exceptional

Close to train station
Gloria, 1-night trip

10/10 Exceptional

Nothing bad to say about this hotel or staff. We had a great night. Rooms are clean, and very nice that you have a complimentary drink at the room. Will definitely book again!
Renee, 1-night trip

10/10 Exceptional

Nice fairly modern hotel. Close to the city center. Our room was quiet, however both my brothers complained of noise at night. Nice breakfast. Pleasant stay.
Richard, 1-night trip

10/10 Exceptional

The property is very close to the main shopping area of Aachen. It is kept very clean. The gentleman who checked me in and seemed to be the only one on duty every time I walked by was really friendly and helpful.
Ian, 3-night trip

8/10 Very good

Will always book it if the price is right

We always stay here because it is in the centre of the city. One disappointment water was cooler for a shower in the evening. Otherwise all good. Crazy price for breakfast as we only need Coffee and cake
John, 3-night trip

8/10 Very good

Mercure Hotel a Good Choice but Lacks Amenities

Centrally located, Mercure Aachen is a good hotel choice for the location and nightly fee but rather bare bones - no restaurant or bar (breakfast is offered), hardly any lobby and no in-room mini-bar to keep drinks cold. While my mattress was bit hard, my room was otherwise well appointed and lit. Nice bathroom.
Robert, 2-night trip

2/10 Poor

They are very rude and will not give you a chance to late checkout not even a minute which is very terrible.
mohammed, 2-night trip

10/10 Exceptional

Wonderful time in Aachen, in no small part due to Hotel am Dom. Very friendly and attentive staff. Room was nice and clean. Water pressure made showering pleasant. Quiet and relaxing time. Only problem is that the parking situation is not very clear. I believe the hotel lot is the underground section of the car park, but I parked in the upper floor and had difficulty getting out. If you drive, you might want to get this clarified first. Otherwise, everything was great, and I highly recommend the hotel.
Michael, 2-night trip

6/10 Good

The hotel is located in the city center of Aachen which is very practical. Unfortunately this area is also very popular during the evening and the night for homeless people. The whole night I had to cope with homeless people making lots of noises (music and screaming) infront of the hotel and barely could sleep. My dogs stay was charged with additional 15 € per day. The service was excellent but my dog was not allowed to enter the breakfast room. As my dog is too scared to be alone in the hotel room, I could not take the breakfast. A refund of the breakfast was not possible due to their booking system.
Inga, 1-night trip

2/10 Poor

Invoice request

I had emergency to go back home, I requested refund on the remaining 3 days. But the hotel refused and refused to give me checkout paper or any documents to prove that I checked out!!!! So I can request a refund. I called and I requested email confirmation they didn’t even send that. I do t understand why !!! Not even invoice !!!!
5-night trip