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Mercure Hotel Aachen am Dom

3.5 star property
Aachen hotel in historical district

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Photo gallery for Mercure Hotel Aachen am Dom

Exterior
Bar (on property)
Privilege, Room, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Dining
Superior Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Experience Mercure Hotel Aachen am Dom, a hotel in the heart of Aachen-Mitte. Connect to WiFi and plan your day with the help of multilingual staff, or rent bikes to explore nearby attractions like the iconic cathedral. Helpful staff have left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Bike hire

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is ฿2,824
฿3,022 total
includes taxes & fees
7 Jul - 8 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 Single Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Separate bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
Peterstr. 1, Aachen, NW, 52062

What's nearby

  • Aachen Town Hall - 4 min walk - 0.4 km
  • Aachen Cathedral - 5 min walk - 0.4 km
  • RWTH Aachen University - 7 min walk - 0.7 km
  • Carolus Thermen Bad Aachen - 15 min walk - 1.3 km
  • CHIO Stadium - 5 min drive - 2.7 km

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 34 min drive
  • Cologne - Bonn Airport (CGN) - 61 min drive
  • Liege (LGG) - 158 min drive
  • Eurogress Aachen Bus Stop - 9 min walk
  • Aachen (XHJ-Aachen Central Rail Station) - 13 min walk
  • Aachen Central Station - 13 min walk

Restaurants

  • ‪Frittenwerk - ‬1 min walk
  • ‪OZAKI Sushi et Grill - ‬3 min walk
  • ‪Domkeller - ‬4 min walk
  • ‪EB Restaurant - ‬2 min walk
  • ‪DINEA CAFÉ & RESTAURANT - Adalbertstr. Aachen - ‬2 min walk

About this property

Mercure Hotel Aachen am Dom

Located near a train station, Mercure Hotel Aachen am Dom is a great choice for a stay in Aachen. Fellow travellers say great things about the helpful staff.

Languages

English, French, German, Polish

At a glance

DONE

Hotel size

    • 117 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking nearby (EUR 18 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Room service

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Golf lessons nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 88

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 19 per pet, per night

Parking

  • Parking is available nearby and costs EUR 18 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Also known as

Dom Aachen
Mercure Aachen am Dom
Mercure am Dom
Mercure Hotel Aachen
Mercure Hotel Aachen am Dom
Mercure Hotel am Dom
Accor Hotel Aachen Am Dom
Mercure Aachen Am Dom Aachen
Mercure Hotel Aachen am Dom Hotel
Mercure Hotel Aachen am Dom Aachen
Mercure Hotel Aachen am Dom Hotel Aachen

Frequently asked questions

Does Mercure Hotel Aachen am Dom offer free cancellation for a full refund?

Yes, Mercure Hotel Aachen am Dom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Aachen am Dom?

Yes, pets are welcome. There's a charge of EUR 19 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Mercure Hotel Aachen am Dom?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability).

What is there to do at Mercure Hotel Aachen am Dom and nearby?

Have fun with nearby activities such as cycling and practise your swing at the nearby golf course.

What's the area around Mercure Hotel Aachen am Dom like?

Mercure Hotel Aachen am Dom is in Aachen-Mitte, a short 9-minute walk from Eurogress Aachen Bus Stop and 5 minutes' walk from Aachen Town Hall.

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Mercure Hotel Aachen am Dom Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Cities
Breakfast
Bathroom
Drinks
Shopping
Restaurant
Parking
Location

Reviews

10/10 Exceptional

Comfortable

My second visit in this hotel , for us everything is good 👍
Nikolas, 7-night trip

10/10 Exceptional

Had a wonderful time at this hotel. Staff were wonderful.
Donald, 3-night trip

10/10 Exceptional

Wonderful hotel and staff in a great location
Alan, 2-night trip

10/10 Exceptional

Great location! Rooms were spacious and very clean! Hotel spotless and a great location for walking everywhere!
Michelle, 2-night trip

10/10 Exceptional

Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you
Nikolas, 3-night trip

10/10 Exceptional

Good price quality
Cristina, 4-night trip

10/10 Exceptional

We stayed here for two nights. It's a really convenient location for the Altstadt, cathedral and Christmas markets. The staff were very friendly and helpful, the hotel is clean and in good condition, and our room was comfortable. We did hear some noise from the street in the night, but that was the only minor issue. Overall we were very happy with our stay here.
Timothy, 2-night trip

8/10 Very good

Very nice hotel located very centrally
Armando, 1-night trip

10/10 Exceptional

Lovely hotel just down from the cathedral, was able to check in on line so just showed passport at reception. Room was clean and comfortable and a good size.
kevin, 8-night trip

10/10 Exceptional

The hotel was really close to bars, restaurants and the shopping centre. The cathedral was literally round the corner. The staff were all helpful and friendly.
Julie, 2-night trip

10/10 Exceptional

Good access by car and shoppping area
Shoji, 2-night trip

10/10 Exceptional

Good hotel, would stay there again

Friendly staff, good hotel overall, clean, good value for money
1-night trip

10/10 Exceptional

Nothing bad to say about this hotel or staff. We had a great night. Rooms are clean, and very nice that you have a complimentary drink at the room. Will definitely book again!
Renee, 1-night trip

10/10 Exceptional

Close to train station
Gloria, 1-night trip

10/10 Exceptional

Nice fairly modern hotel. Close to the city center. Our room was quiet, however both my brothers complained of noise at night. Nice breakfast. Pleasant stay.
Richard, 1-night trip

10/10 Exceptional

The property is very close to the main shopping area of Aachen. It is kept very clean. The gentleman who checked me in and seemed to be the only one on duty every time I walked by was really friendly and helpful.
Ian, 3-night trip

2/10 Poor

They are very rude and will not give you a chance to late checkout not even a minute which is very terrible.
mohammed, 2-night trip

8/10 Very good

Mercure Hotel a Good Choice but Lacks Amenities

Centrally located, Mercure Aachen is a good hotel choice for the location and nightly fee but rather bare bones - no restaurant or bar (breakfast is offered), hardly any lobby and no in-room mini-bar to keep drinks cold. While my mattress was bit hard, my room was otherwise well appointed and lit. Nice bathroom.
Robert, 2-night trip

8/10 Very good

Will always book it if the price is right

We always stay here because it is in the centre of the city. One disappointment water was cooler for a shower in the evening. Otherwise all good. Crazy price for breakfast as we only need Coffee and cake
John, 3-night trip

10/10 Exceptional

Wonderful time in Aachen, in no small part due to Hotel am Dom. Very friendly and attentive staff. Room was nice and clean. Water pressure made showering pleasant. Quiet and relaxing time. Only problem is that the parking situation is not very clear. I believe the hotel lot is the underground section of the car park, but I parked in the upper floor and had difficulty getting out. If you drive, you might want to get this clarified first. Otherwise, everything was great, and I highly recommend the hotel.
Michael, 2-night trip

6/10 Good

The hotel is located in the city center of Aachen which is very practical. Unfortunately this area is also very popular during the evening and the night for homeless people. The whole night I had to cope with homeless people making lots of noises (music and screaming) infront of the hotel and barely could sleep. My dogs stay was charged with additional 15 € per day. The service was excellent but my dog was not allowed to enter the breakfast room. As my dog is too scared to be alone in the hotel room, I could not take the breakfast. A refund of the breakfast was not possible due to their booking system.
Inga, 1-night trip

2/10 Poor

Invoice request

I had emergency to go back home, I requested refund on the remaining 3 days. But the hotel refused and refused to give me checkout paper or any documents to prove that I checked out!!!! So I can request a refund. I called and I requested email confirmation they didn’t even send that. I do t understand why !!! Not even invoice !!!!
5-night trip

2/10 Poor

Disappointing Stay

There was a water leak from the ceiling and we had to lose time for our plans while the worker fixed it. The management refused to give us a new room or compensate us for our inconvenience. In addition, the water kettle leaked and we needed to get a new one, but had to retrieve it ourselves-it was not brought to us. The neighborhood is noisy and the wi does do not keep out the street noise, even on the third floor. We asked the front desk staff to reserve us a taxi in the morning and they would not, claiming that there are “always taxis out front.” When we needed one in the morning to catch our train however there were none, and we had to deal with it ourselves. Overall a very disappointing experience for the money paid.
MARK, 1-night trip

6/10 Good

2-night trip

8/10 Very good

Drei Naechte ohne Fruehstueck. Check-in bestens, sehr freundlich, kurz und buendig.
Gerhard, 4-night trip