โซเนสตา เอสสวีทส์ ซานดิเอโก - ซอร์เรนโต เมซา

It was really good. The wifi was horrible tho.

Wonderful experience, as we finally get back to a little bit of normal! Staff is helpful, nice and kind. I especially appreciated "The 2 above & Beyond" employees, I personally interacted with; Daniel (I believe is his name), front desk, who followed up with me on extending our stay 1 extra night. The hotel was sold out, but he said he would let us know immediately, if there was any cancellations. As promised he notified us prior to check out nothing had changed yet, but he would continue to monitor the situation. About an hour later called and said he had a cancellation on a 2 room suite and it was ours if we wanted it and of course we did. Communication is key and he delivered!! In my rush of checking out of 1 rm. & in another, I left my rain coat it was not until out for dinner that I realized it. My husband spoke with the front desk and waited while they called the guest in our first rm and they said they did not see it. I received a call from Arantxa Perez Cardenas, front desk who said she was working on my missing jacket, she would be checking with housekeeping. Approximately 30 minutes later, she notified me the housekeeper that cleaned our room was off that day, but had called her and was awaiting her response. Maybe 15 minutes later, while my grandson and I were playing basketball at the hotel, Arantxa came to the basketball court and delivered by favorite rain coat! I was ecstatic that she continued until it was found. She was AMAZING! Hotel was very clean!!!

Pro; I got a great value n overall good stay in clean n updated room. Nice location n good amenities n large suite. Cons; Hotel is in owner transition and understaffed or staff with lack of accountability or awareness of risk mgmt. Third party towing company signs all over lots but NO Guest pass program to secure one’s vehicle; guests should be concerned of a incorrect tow. No DVD player as noted on Hotels.com site. Sounds in rooms echo under gaps on doors n hardwood/tile floors into hallways. Lots of trucks n long term business users; trucker n labor training employee use?

Good stay. Nice staff, rooms are clean, very spacious, kitchen was nice.

Stayed for 20 nights in March 2021. Here is what I liked-We had the two room suite with 1 room having 2 beds, one for each child. Free parking. Free Internet. Free laundry. Free morning breakfast of a few items. Next door to a mini mall with donuts, Subway, pizza, Indian and a grocery store-Aldi. Here is what I didn’t like- super thin walls. I could hear the people above me walking. I could hear the guests going up and down the stairs. I could hear the guy across the hall on his phone calls.

Very helpful staff. Great breakfast. I stay at many hotels (during covid) and most have a basic grab and go. Sonesta gives options and there is always some protein for you to grab as well as fruit, juice and cereal/yogurt. Everything else at the hotel was good. Clean, good location and careful with regards to covid.

Staying here was not only convenient, but being dog friendly and having a kitchenette made it the perfect place to be while waiting for my escrow to close. There are shops, restaurants, and everything you can imagine within walking distance, or a short drive. The staff is very friendly and with a courtyard, pool, BarBQ and fire pit you can be outside whenever you want.

My stay was very nice, room was nice and clean.

Loved the property. Fit my occasion. Hotel was very accommodating. Will stay here again.

Got the 2 bdrm suite. Loved how spacious it was and how the 2 bedrooms were on opposite ends of each other. The nice sized full restroom/shower each room had was great as well! The condo/apartment like was the perfect stay.