Moon Palace Cancun - All Inclusive, Cancun: Hotel Reviews, Rooms & Prices

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Luxury beachfront property with golf course, near Moon Palace Golf Club

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Dates

January 2025

February 2025

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, free minibar

Overview
Rooms
Location
Policies

VIP Access

Very good

Popular amenities

Airport transfer

Connecting rooms available

Bar

Main amenities

Daily housekeeping
Marina
Golf course
On the beach
16 restaurants and 11 bars/lounges
9 swim-up bars
Full-service spa
7 outdoor pools
Nightclub
Free children's club
Free supervised childcare
2 outdoor tennis courts

Feel at home

Children stay free
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Connecting/adjoining rooms available

includes taxes & fees

$444 per night

Feb 12 - Feb 13

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 10 of 10 rooms

Superior Honeymoon Suite - King Size Bed

Highlights

Balcony

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free minibar items

Smart TV

484 sq ft
Partial sea view
Sleeps 2
1 King Bed

Premium bedding, down comforters, memory foam beds, free minibar

Superior Deluxe Garden View

Highlights

Balcony

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Renovated in 2020

Sleeps 2
1 King Bed OR 2 Double Beds

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

Highlights

Balcony

Separate dining area

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Dining table

969 sq ft
Golf view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free minibar items

Smart TV

484 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Governor One Bedroom Suite Ocean View - King Size Bed

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free rollaway/extra beds

969 sq ft
Ocean view
Sleeps 4
1 King Bed

Superior Junior Suite Golf Course - Kids & Teens Free

Highlights

Balcony

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free minibar items

Smart TV

411 sq ft
Golf view
Sleeps 2
1 King Bed

Swim Up Suite Garden View - Kids & Teens Free

Highlights

Balcony

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free minibar items

Smart TV

484 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Free

Highlights

Balcony

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free minibar items

Smart TV

484 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Family Suite Garden View - Kids & Teens Free

Highlights

Balcony

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free minibar items

Smart TV

969 sq ft
Sleeps 6
1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony

Separate dining area

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Dining table

969 sq ft
Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Similar properties

Pool

Spa

Airport transfer

Free parking

includes taxes & fees

$786 per night

Jan 30 - Jan 31

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About the neighborhood

Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

What's nearby

Xoximilco - 9 min walk
El Tinto Golf Course - 2 min drive
Moon Palace Golf Club - 4 min drive
Riviera Cancun Golf Resort - 14 min drive
Delfines Beach - 15 min drive

Getting around

Cancun Intl. Airport (CUN) - 8 min drive
Tulum Intl. Airport (TQO) - 131 min drive
Airport shuttle (surcharge)

Restaurants

‪Lobby Bar - ‬8 min drive
‪Grand Lobby Bar - ‬6 min drive
‪Grand Central Buffet - ‬8 min drive
‪Momo teppanyaki Resturant - ‬8 min drive
‪The Grill - ‬9 min drive

About this property

Moon Palace Cancun - All Inclusive

At Moon Palace Cancun - All Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga, and volleyball, plus you'll be within a 10-minute walk of Xoximilco. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Momo Teppanyaki, one of 16 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 9 swim-up bars, a golf course, and a marina. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities

Miniature golf

Soccer

Volleyball

Kids club

Lessons/classes/games

Aerobics

Bartending

Dancing

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Languages

English, French, German, Portuguese, Russian, Spanish

At a glance

Hotel size

- 2036 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in time starts at 3 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
- This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Babysitting*
- Free supervised childcare
- Free children's club

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)

Parking

- Free uncovered onsite self parking
- Free uncovered onsite valet parking
- Wheelchair-accessible parking on site

Transfers

- Airport shuttle on request (available 24 hours)*

Other information

- Designated smoking areas

Property amenities

Food and drink

16 restaurants
11 bars/lounges
9 swim-up bars
2 coffee shops
Coffee/tea in a common area
Private picnics
Free daily reception
24-hour room service
Snack bar/deli
Water dispenser

Traveling with children

Children stay free (see details)
Free children's club
Children's pool
Waterslide
Mini golf
Playground
Free supervised childcare/activities
Children's games
Toys
Lifeguard on site

What to do

On the beach
Free beach club
Tennis
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Basketball
Golf lessons
Golfing
Mini golf
Kayaking
Windsurfing
Concerts/live shows
Evening entertainment
Karaoke
Shopping
Pool table
Foosball
Table tennis
Hiking/biking trails nearby
Parasailing nearby
Scuba diving nearby

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Golf cart on site
Pool loungers
Pool umbrellas
Water sports equipment
Romance packages

Facilities

16 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
Golf course on site
Golf driving range on site
7 outdoor pools
Designer stores on site
Arcade/game room
Bicycle parking
Full-service spa
Golf clubhouse on site
Golf pro shop on site
Marina
Nightclub
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Waterslide
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Lockers available
Banquet hall
Outdoor entertainment area
Outdoor furniture

Accessibility

Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Accessible airport shuttle
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in room

Room amenities

Be entertained

55-inch Smart TV
Satellite TV channels
Pay movies

Home comfort

Air conditioning
Free stocked minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board
Window screens

Sleep well

Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Memory foam mattress

What to enjoy

Private indoor spa tub
Balcony

Freshen up

Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Desk
Free WiFi (speed of 50+ Mbps)
Free long-distance and local calls
Desk chair

Food and drink

Champagne service
Meal delivery service
Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Restaurant dining guide

Special features

Spa

The onsite spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Momo Teppanyaki - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Agra - This theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.

Trattoria - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Los Caporales - This theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.

Riviera Maya - This theme restaurant specializes in Mexican cuisine. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)

Children & extra beds

Babysitting is available for an extra charge
Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a security system and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Moon Palace Golf Resort All Inclusive

Moon Palace Golf Resort All Inclusive Cancun

Moon Palace Resort All Inclusive

Moon Palace Golf Cancun

Moon Palace Cancún All Inclusive All-inclusive property Cancun

Moon Palace Cancún All Inclusive Cancun

Frequently asked questions

Does Moon Palace Cancun - All Inclusive offer free cancellation for a full refund?

Yes, Moon Palace Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace Cancun - All Inclusive?

Yes, there are 7 outdoor pools and a children's pool.

Are pets allowed at Moon Palace Cancun - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Moon Palace Cancun - All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Moon Palace Cancun - All Inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Moon Palace Cancun - All Inclusive?

You can check in starting at 3 PM. Check-out time is noon.

Is there an onsite casino at Moon Palace Cancun - All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.

What is there to do at Moon Palace Cancun - All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and volleyball, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Moon Palace Cancun - All Inclusive also has 9 swim-up bars, a nightclub, and a waterslide, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Moon Palace Cancun - All Inclusive?

Yes, there are 16 onsite restaurants, featuring Asian cuisine.

Does Moon Palace Cancun - All Inclusive have rooms with private spa tubs?

Yes, each room has a private indoor spa tub.

Does Moon Palace Cancun - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Moon Palace Cancun - All Inclusive like?

Moon Palace Cancun - All Inclusive is a short 8-minute drive from Cancun Intl. Airport (CUN) and 9 minutes' walk from Xoximilco.

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness