My wife and i stayed here one night only due to a flight cancellation. The staff were very kind to make us feel welcome, made an excellent recommendation for dinner, and packed us a wonderful bag breakfast due to our having to leave at 4am. The bar was very enjoyable for a cocktail before going out, bartender skillful and charming. We stayed here by accident but next time i am in Florence i will stay here.
Eric
ทริป 1 คืน
10/10
Thiago
ทริป 3 คืน
10/10
Lesley
ทริป 4 คืน
10/10
Super accueil et surclassement de notre chambre
Patrick
ทริป 1 คืน
10/10
Excellent staff professional and helpful. Room was clean and as advertised. Very nice good breakfast especially the coffee
Hinda
ทริปกับครอบครัว 1 คืน
8/10
Jörg
ทริป 1 คืน
10/10
Beautiful hotel. Great location on the river in the historic section. We would stay there again without question.
Kerry-Lynne
ทริป 1 คืน
10/10
jennifer
ทริป 2 คืน
8/10
Margie
ทริป 3 คืน
10/10
部屋も清潔、お風呂は使いやすく、宿泊料に含まれる朝食サービスも充実していて良かったです。
Chikako
ทริปกับครอบครัว 3 คืน
8/10
Jodi
ทริปธุรกิจ 5 คืน
10/10
Great and friendly service. The staff couldn’t have been more helpful. Fantastic location.
Andrew
ทริปโรแมนติก 3 คืน
10/10
excellent service
Great location
farzana
ทริป 3 คืน
2/10
My experience at Hotel Berchielli was extremely disappointing, especially regarding how they handled my car. When I handed over my vehicle for valet parking, they never informed me that it wouldn't be parked at the hotel. Only after checking my GPS and seeing that my car was being driven outside the city of Florence for about an hour did I realize something was wrong.
When I complained at the reception, they made a call, and the driver immediately parked the car in an open lot about 5.5 km away from the hotel—as soon as he realized I was tracking it. The staff then told me they would bring it back later and park it in the hotel’s garage, but I refused. I demanded my keys immediately, as I did not want anyone else driving my car again.
This kind of behavior is completely unacceptable and highly unprofessional for a hotel that claims to offer quality service. I would not recommend this hotel to anyone who values honesty and integrity!
Artan
ทริปกับครอบครัว 1 คืน
10/10
Robert Douglas
ทริป 8 คืน
10/10
This hotel is in a great location. You can walk everywhere and the easily stop back into the hotel for a rest if needed. The staff from the front desk, to doormen, to the cleaning staff and the breakfast staff were all so accommodating and helpful. I would easily stay here again.
My only suggestion for the hotel is you didn't have any nice glasses in the room. If someone wants to share a bottle of wine after a busy day, there was no glasses in the room to enjoy a glass of wine with. They should consider setting up a small bar area in each room - with glasses and a bucket for ice, wine opener,...
Nous avons eu la bonne surprise d’être surclassés et avons bénéficié d’une chambre donnant sur le fleuve et le Ponté Vecchio. Nous avons très bien dormi et le petit déjeuner était copieux et de qualité, c’est un hôtel avec le charme des palaces à l’ancienne .
Alain
ทริป 4 คืน
10/10
We visited Florence to celebrate our daughter's 18th birthday and chose Hotel Berchielli for its proximity to everything we wanted to see and do. It was an absolutely perfect base - immaculately maintained hotel, wonderful customer service with very friendly and approachable staff, a spacious room and all exactly as described.
Susan
ทริปกับครอบครัว 3 คืน
8/10
Hotel Berchielli is a great spot, a beautiful hotel on the Lungarno, it is really a great value. The staff is helpful and nice, the breakfast room, food and service are all very accommodating. I like that they have turn down service and a bar downstairs. Great location and the whole place has a good deal of charm.
melissa
ทริปกับครอบครัว 6 คืน
10/10
Sara
ทริปธุรกิจ 8 คืน
10/10
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
10/10
The location was perfect for everything we wanted to do. This hotel offers the best breakfast of any of the hotels we have visited so far on this trip