I paid $600 on Expedia for 4 nights at this hotel.
When I checked in, they charged me another $114 in the form of a “destination fee”, plus another $19 that just called “fees”.
So that’s a total of $123 in fees on top of the original $600 I paid on Expedia, which is supposed to include taxes and fees. This is extremely annoying and makes it very difficult to plan your vacation.
Then they give you a $30-coupon to use at their bar. We ordered two glasses of wine. They said, we could only order one glass of wine with the coupon, and only a specific one (so we couldn’t choose). So we ordered a separate glass of wine. The lady at the bar poured more into the “paid” glass than into the “coupon” glass, explaining to us that with the coupon you get “a small glass” of wine. The situation was utterly absurd. Just spare me the nonsense and charge me for the wine (fun fact: the wine tasted like crap).
Then they also give you coupons for movie tickets at the chinese theater. Only thing is: they’re not valid for IMAX. In other words: not valid for THE chinese theater.
The whole experience was ridiculous.