Unfortunately, our experience at this hotel was very disappointing. The hotel had a terrible smell that made it really uncomfortable to stay in. On top of that, we couldn’t sleep at all because from 11 PM to 4 AM, there were people constantly going in and out, making noise in the hallways. There was also loud music and a lot of noise coming from a nearby room throughout the night. It felt more like a party hostel than a place to rest. Definitely not the relaxing stay we were hoping for.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
23 เม.ย. 2025
Courteous staff even of computer system was down.
Hotel staff who checked me was very helpful and courteous. Hotel had computer system issues but this lady at the check in counter was very courteous and made everyone comfortable. Once computer system started working she completed all check in and check outs very efficiently.
Keep up the good work.
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
22 เม.ย. 2025
Mal servicio para traslado al aeropuerto.
El hotel menciona que tiene servicio al aeropuerto, solo lo hace cada hora y nosotros como turistas extranjeros confiamos en esa situación. Cuando íbamos a tomar el bus nos mencionaron que ya estaba lleno y teníamos que esperar para que regresara, ósea como media hora y sólo te llevan a la estación que te mueve a todas las terminales. Entonces quien guste tomar ese servicio tómelo en cuenta porque yo creo que necesitarían irse unas 3 horas antes. El hotel ya está un poco viejo y las habitaciones ya muy descuidadas. Yo no lo recomiendo.
Lilia Emilia
Lilia Emilia, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
22 เม.ย. 2025
Rooms are ok, property rundown
The location and hours of the shuttle made this very convenient for my early morning flight from JFK. The motel itself is rundown, and it was a bit noisy--both from the road and the other occupants. Sheets / towels /bathrooms all perfectly clean. Some stains on the wall and coffee maker was missing its tray. Accessibility difficult, as I would have needed 2 elevators to get to my room.
Melinda
Melinda, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
21 เม.ย. 2025
Rivka
Rivka, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
21 เม.ย. 2025
Vincent
Vincent, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
19 เม.ย. 2025
My stay was no good room smell like cigarettes and I ask for non smoker -the blinds were broken and not to clean -they said I could had stay until 1:30pm and than they wanted to charge me -the individual said something else on the phone and then a different story whrr ed n I got there -will not book my stay there again
Myriam
Myriam, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
19 เม.ย. 2025
Was a bit disappointed but was a clean room one night- bfast options poor, airport shuttle service not reliable
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
18 เม.ย. 2025
Do Not Book This Hotel
DO NOT BOOK THIS HOTEL... We booked to stay here through hotels.com. When we arrived late at night with our 2 small children we were told our room would have no lock on the door. We accepted as it was the only room available after a long flight. When we went to our room it was already occupied with someone's luggage and the beds had been slept in. We went back to reception and were told there were no other rooms and we would have to stay somewhere else. The hotel refused to provide a refund. The staff and management are very unhelpful and rude. Disgusting experience and customer service. DO NOT BOOK THIS HOTEL, pay a bit more money and stay at a proper hotel.
Robert
Robert, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
18 เม.ย. 2025
Stay away
Loud shouting and Music all night. Bathroom still sorry and receptionist was really rude. Absolutely horrible beds. Breakfast was a laugh. Completely no go
Camilla
Camilla, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
17 เม.ย. 2025
ผู้เข้าพักจริง
ทริปกับครอบครัว 5 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
17 เม.ย. 2025
Fatal
We was only one night because we will take a early morning fly and we want to take the shuttle to the JFK but the driver looked so stoned that we rather take a cap to take us to the airport.
MARIA E
MARIA E, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
16 เม.ย. 2025
Quality Inn lacking the Quality
Bathroom mirror broken top to bottom, Window blind was broken/missing one slat, Only four TV stations, Light fixture sockets loose with missing trim/cover, Breakfast selection very limited, Shuttle bus was convenient and frequent.
Kenneth
Kenneth, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
15 เม.ย. 2025
Michael
Michael, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
13 เม.ย. 2025
Sunil
Sunil, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
11 เม.ย. 2025
Balaji
Balaji, ทริปธุรกิจ 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
11 เม.ย. 2025
Terrible
Cristina
Cristina, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
9 เม.ย. 2025
Horrible Experience , better to find a decent plac
Horrible Experience. I had my flight booked the following day and I checked with the day staff in reception when I check in if I can store my luggage somewhere in the hotel after my checkout since my flight was in the evening. The day receptionist confirmed it’s not a problem and I can store my luggage . But when I checked out in the morning and asked the night receptionist who was on duty ( Sam) she was so rude and refused to keep my luggage as confirmed by day staff . I even asked if I can speak to the manager and she said she is unable to arrange that until 11am where as my flight was at 9 am . Because of this I couldn’t arrange anything at the last minute and had to spend $103 for 3 suitcases to store it in the terminal 4 luggage storage . Will never ever recommend this property and please avoid .
Sathish Kumar
Sathish Kumar, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
8 เม.ย. 2025
Invest in the hotel and guest will come
I stayed two nights. The first one was in room 224 and it was very dated and tired. Needed paint and general maintenance. The worst part of it was the mattress. I woke up a few hours before I had to get up and noticed my back was sore. I saw it was saggy when I walked in the door and I investigated further. It was manufactured in 2011. I looked up what most hotels do, and Google said 4-7 years is normal but some push it to ten years, fourteen years is too old. I have no idea when they purchased it but when a bed starts sagging, that’s a good indication. The second night I asked for a different more upgraded room. I ended up in room 100 that is right by the breakfast area. All through the night I heard people hanging out there chatting like they were partying. The room was slightly better condition but the mattress was just as bad with the same 2011 date on the tag. There were no side tables for the bed, which my other room had. That’s awkward with a phone as an alarm on the floor. This room was almost $200 because it’s close to the airport. I asked about the shuttle to JFK airport and does it run every half hour, the person at the front desk said yes. Clearly she didn’t understand my question because it does NOT. It’s once an hour and I’m lucky I caught my flight. Also beware, the shuttle takes you to the airport rental car return facility. You have to find the air-train to get to terminal. It dropped me off and I had about a mile walk to get to the Delta terminal.
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
6 เม.ย. 2025
Cecil hotel New York
Absolutely terrible! Not only dirty but I didn’t feel safe there! There were fights in the hallway, and police involvement. I do not recommend!
jessica
jessica, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
5 เม.ย. 2025
richard
richard, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
4 เม.ย. 2025
We had a 10-hour flight lay-over and only needed a place to rest and sleep for a few hours. The proximity to the airport was extremely convenient. The shuttle service is not helpful when dealing with big luggage since it only takes you to the train- we did not use it. The building itself looks run-down and felt unsafe, but the room was clean and the beds comfortable. One of the locks on the room door was broken and the inside structure of the room also looked run-down. The trash bin was not clean and seemed to have a dirty diaper in it. It felt like I slept with one eye opened, but my son and husband managed to sleep for a few hours. I don't think we will do it again.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
3 เม.ย. 2025
Aydee
Aydee, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
3 เม.ย. 2025
AWFUL DO NOT STAY HERE
DO NOT STAY HERE. The pictures do not look anything like it does in person. It is completely run down. The rooms are filthy. The area is awful and I felt completely unsafe. I would never stay here again.
Shannon
Shannon, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
1 เม.ย. 2025
Unexpected Little Gem
I had a late check in and the lady that checked me in (I failed to get her name) was the sweetest. She had a warm smile, answered my questions and was efficient, which made this tired traveler happy.
The rooms are clean. No complaints. The street noise is a little loud, but the hotel is right on the main drag, so that's to be expected.
There are plenty of food options within a short walk. The breakfast set-up is limited, but it's a small space to work with.
Overall, I was pleased with my stay.