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Grand Inna Medan

3.0 star property
Medan hotel with outdoor pool and restaurant

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Photo gallery for Grand Inna Medan

Reception
Restaurant
Front of property
Royal Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe
Restaurant
In the heart of Kesawan, Grand Inna Medan offers a vibrant retreat. Enjoy refreshing cocktails at the swim-up bar or explore the garden with in-room WiFi always within reach.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 4 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Private bathroom
Bidet
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Royal Double or Twin Room

Royal Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Royal Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Private bathroom
Bidet
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Grand Suite

Grand Suite | City view

Grand Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | City view

Deluxe Suite

Highlights

Separate dining area
Soundproofed
Private hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
Bathrobes
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

The Reiz Suites, Artotel Curated

  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
7.8 out of 10, Good, 15 reviews
The price is ฿1,180
฿1,428 total
includes taxes & fees
7 Sept - 8 Sept
The Reiz Suites, Artotel Curated
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About the area

Map
Jl. Balai Kota, No. 2, Medan, North Sumatra, 20111

What's nearby

  • Grand City Hall - 2 min walk - 0.2 km
  • Tjong A Fie's Mansion - 9 min walk - 0.8 km
  • Sun Plaza - 14 min walk - 1.2 km
  • Medan Mall - 15 min walk - 1.3 km
  • Maimun Palace - 3 min drive - 2.7 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 45 min drive
  • Medan Station - 4 min walk
  • Pulu Brayan Station - 15 min drive
  • Bandara Kualanamu Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Spoon Dining - ‬2 min walk
  • ‪Empress Restaurant - ‬3 min walk
  • ‪Sate Nasional - ‬1 min walk
  • ‪Titik Temu Cafe - ‬1 min walk
  • ‪Killiney Coffee Tiam - ‬1 min walk

About this property

Grand Inna Medan

Located near a train station, Grand Inna Medan is a great choice for a stay in Medan. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This Colonial hotel also features a poolside bar, a children's pool and a garden.

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop

What to do

  • Access to nearby outdoor pool

Working away

  • 24-hour business centre
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1898
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Banquet hall
  • Reception hall
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Administrative fee: IDR 100000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 90000 for adults and IDR 45000 for children
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Inna Dharma Deli
Inna Dharma Deli Hotel
Inna Dharma Deli Hotel Medan
Inna Dharma Deli Medan
Grand Inna Medan Hotel
Grand Inna Medan Hotel
Grand Inna Medan Medan
Grand Inna Medan Hotel Medan

Frequently asked questions

Does Grand Inna Medan offer free cancellation for a full refund?

Yes, Grand Inna Medan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Inna Medan?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at Grand Inna Medan?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Inna Medan?

Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by Grand Inna Medan?

Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.

What are the check-in and check-out times at Grand Inna Medan?

Check-in start time: noon; check-in end time: anytime. Check-out time is noon.

What is there to do at Grand Inna Medan and nearby?

Grand Inna Medan has an outdoor pool and a garden, as well as access to a nearby outdoor pool.

Are there restaurants at or near Grand Inna Medan?

Yes, there's an on-site restaurant.

What's the area around Grand Inna Medan like?

Grand Inna Medan is in Kesawan, a short 4-minute walk from Medan Station and 17 minutes' walk from Sun Plaza.

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Grand Inna Medan Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

Old but OK

Old hotel, very old. Rooms are old, a little higher price can get a better room. Location is very good but noisy.
Yuen Teh, 2-night trip

10/10 Exceptional

Excellent hotel in city center. Wonderful staff. Surrounding area is a noisy mess of traffic, but that’s how it is in Medan.
Jon, 1-night trip

6/10 Good

Walking distance to the train station to the airport. Easy access to restaurants and a mall.
Ivor, 2-night trip

2/10 Poor

Owner Should Be Ashamed Of This Property

You arrive - the exterior is attractive, the lobby is truly grand, you arrive at your room, and enter a different universe. The room features black mold on the bathroom ceiling (no ventilation) and seemingly on the toilet.seat, peeling and poorly repaired walls that belong in a prison, sketchy wiring, an ancient audio console that does what? and chipped furniture. Only the bed seemed to have been replaced, since the building was new, and offered a bit of comfort. The staff were helpful and friendly so no complaint there - they are working with the disaster they have
Stephen, 1-night trip

2/10 Poor

Manglende seng

Vi havde bestilt værelse til 3 Pers men der var kun seng til 2. Det første værelse som vi fik tildelt boede der allerede nogen i. Personalet talte dårligt engelsk og ville ikke komme med en ekstra seng. Vi ankom sent og brokkede os en del men der kom ingen seng. Til gengæld ringede de kl 2 om natten og sagde at der ikke var en seng.
Julie, 1-night trip

10/10 Exceptional

Sonia, 2-night trip

4/10 Fair

Peter, 1-night trip

4/10 Fair

Breakfast is acceptable and ok, but the rooms are terrible. Our group reserved 7 rooms and all are bad !!!! We definitely won’t use this hotel again. 😔 pt from Texas
Peter, 2-night trip

8/10 Very good

Normal, but noisy

Great location. Great salt water pool. Beautiful building, attentive and polite staff. Of the minuses: the rooms facing the street are very noisy, the traffic there is very dense, so it will not be easy to sleep. Restaurant prices are quite high for this city. Normal Wi-Fi.
1-night trip

8/10 Very good

Bernard, 1-night trip

10/10 Exceptional

Experiencia para volver a repetir

Todo perfecto... muy buen trato Entrada perfecta...Habitación perfecta...cerca de la estación y centro comercial...ubicación perfecta...
JORGE, 1-night trip

6/10 Good

Too much noisy from the traffic event during the midnight
3-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

A very pleasant hotel

The hotel is located in the very heart of Medan - just next to Merdeka Walk, in a walking distance to the most important spots in the city, just a couple of minutes away from the Railink. The room was very clean, comfortable and quiet. The staff was absolutely brilliant and took very good care of us. The only downside: we had to choose between a double bed and having the WiFi access. We chose the former, as we have had the mobile data - but it would have been a tough decision if we had not.
Krzysztof, 1-night trip

10/10 Exceptional

Vincent, 2-night trip

8/10 Very good

Comfortable stay in a good location near shopping complex and easy access by train to airport.
zainol, 1-night trip

8/10 Very good

A hotel with strategic location and nice and friendly staff. the trouble is it is quiate old and have not been renovated, which means traffic sounds keep comming in throug the rudimentary window .
Abang, 2-night trip

10/10 Exceptional

solby, 3-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Grand inna hotel bertaraf istimewa

Suasana bilik yang selesa.ditengah kota medan yang sibuk amat sesuai untuk aktiviti berjalan kaki ke tempat menarik di sekitar kota medan. Suasana bilik yang selesa dan bersih.dn yang paling penting adalah harga yang ditawarkan sangat menarik.
Kamarulzaman, 2-night trip

8/10 Very good

Familiär aber es gibt besseres in Medan

das Hotel befindet sich sehr zentral. Inzwischen gibt es wieder eine kleine Gartenanlage mit Pavilion abseits vom lauten Strassenverkehr. Das Restaurant ist am Abend zum Essen nicht geeignet, es sei denn man liebt die extrem laute(n) Karaoke Sänger(in). Getränke sind häufig ein Problem, oft ist keine Cola, Sprite etc vorhanden oder das Bier ist warm oder auch ausgegangen. Die hohe Präsenz von uniformierten Polizisten / Soldaten im Foyer empfinden wir als unangenehm. Vor etwa 20 Jahren gab es in dem Hotel auch andere Speisen wie z.B. Schwein. Heute ist es (bis auf das Bier) ein rein islamisches Hotel (halal)
rainer, 3-night trip

8/10 Very good

traditionshotel aus alten zeiten neu aufgepeppt

regierungshotel. mich stört die überrepräsentanz von soldaten, polizisten die sich häufig im foyer mit aufgeblähter brust und lametta aufhalten
rainer, 2-night trip

8/10 Very good

2-night trip

8/10 Very good

Good for one night

It is OK for one night. Especially when you've just arrived in Medan and got off at the train station. It is close to the train station but you will need to be very careful when you cross the road. There is so much traffic and loud noise. You can even hear all of this when you are inside your room as there is virtually zero isolation. So bring earplugs if you are a light sleeper just like me. The hotel's former name is De Boer (reference to the Dutch period). It is located on a very interesting street. If you walk down Jalan Balai Kota in eastern direction, you will come across Tip Top restaurant (oldest restaurant in Medan), Tjong A Fie mansion, Istana Maimoon. It is not a very pleasant walk though as the pavement is always under construction and filled with holes. Traffic is one again terrible and the exhaust fumes are enough to kill an entire zoo.
Arez, 1-night trip

8/10 Very good

Convenient enough but need to improve

Quite convenient.. but the facility need to be improved to be more modern.. the furniture, doors, key, windows need to be changed if needed.. sliding door of bathroom, windows of my room need to be fixed/repaires (room 254).. house keeping are good in service.. restaurant need bigger room especially when there is seminar/workshop..: i encountered problem with internet when connect to handphone, but it's fine if using laptop..
jimmy togar, 4-night trip