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Mercure Amsterdam City

4.5 star property
Riverfront hotel with restaurant, near RAI Exhibition and Congress Centre

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In the heart of Amsterdam, Mercure Amsterdam City offers a serene retreat with a sauna and steam room. Explore the vegetable garden or enjoy light fare at Bar/Lounge FLOOR while taking in the scenic views from its on-site restaurant. With free in-room WiFi, bike rentals, library access and helpful multilingual staff who received rave reviews from guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Electric vehicle charging point
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 11 meeting rooms
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
The current price is ฿3,179
฿3,863 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Multiple Beds (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Sofa bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Triple Room, 1 Double Bed with Sofa bed (Privilege)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

Quadruple Room, 1 Double Bed with Sofa bed (Privilege) | In-room safe, desk, laptop workspace, blackout curtains

Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Eco-friendly toiletries
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant
Leonardo Royal Hotel Amsterdam
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 974 reviews
The price is ฿3,372
฿4,097 total
includes taxes & fees
16 Nov - 17 Nov
Leonardo Royal Hotel Amsterdam
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About the area

Map
Joan Muyskenweg 10, Amsterdam, 1096 CJ

What's nearby

  • Amstel Business Park - 1 min walk - 0.0 km
  • Park Somerlust - 7 min walk - 0.6 km
  • Rijnstraat - 10 min walk - 0.9 km
  • Amstelpark - 16 min walk - 1.4 km
  • RAI Exhibition and Congress Centre - 2 min drive - 2.8 km

Getting around

  • Schiphol Airport (AMS) - 17 min drive
  • Amsterdam RAI Station - 3 min drive
  • Diemen South Station - 5 min drive
  • Amsterdam Amstel Station - 24 min walk
  • Overamstel Station - 10 min walk
  • Spaklerweg Station - 12 min walk
  • Victorieplein Stop - 17 min walk

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Thuis aan de Amstel - ‬10 min walk
  • ‪L'Osteria - ‬12 min walk
  • ‪Johnny River - ‬4 min walk
  • ‪LEO's International Flavors Amsterdam - ‬10 min walk

About this property

Mercure Amsterdam City

When you stay at Mercure Amsterdam City, you'll be a short five-minute drive from RAI Exhibition and Congress Centre and Ziggo Dome. Guests can visit the fitness centre for a workout or grab a bite to eat at Bar/Lounge FLOOR, which serves international cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a sauna and a steam room. Fellow travellers love the helpful staff. Public transportation is only a short walk: Overamstel Station is 10 minutes and Spaklerweg Station is 12 minutes.

At a glance

DONE

Hotel size

    • 368 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 33 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Table football
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Conference space (9042 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Romance packages

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Handrails in stairwells

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bar/Lounge FLOOR – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
L'Ambiance – This restaurant only serves breakfast. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • An effective city/local tax rate of 12.50 per cent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25.50 per person
  • Early check-in can be arranged for an extra charge of EUR 30.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Parking

  • Self-parking costs EUR 33 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Frequently asked questions

Does Mercure Amsterdam City offer free cancellation for a full refund?

Yes, Mercure Amsterdam City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Amsterdam City?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Amsterdam City?

Yes. Self-parking costs EUR 33 per day. Electric car charging is available.

What are the check-in and check-out times at Mercure Amsterdam City?

Check-in start time: 3:00 PM; check-in end time: noon. There's a charge of EUR 30.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Amsterdam City?

No, this hotel doesn't have a casino, but Holland Casino (7-min drive) and Holland Casino Amsterdam West (11-min drive) are both nearby.

What is there to do at Mercure Amsterdam City and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a sauna, a steam room and a garden.

Are there restaurants at or near Mercure Amsterdam City?

Yes, Bar/Lounge FLOOR offers international cuisine.

What's the area around Mercure Amsterdam City like?

Mercure Amsterdam City is located on the waterfront in Amsterdam East, a short 10-minute walk from Overamstel Station.

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Reviews

Mercure Amsterdam City Reviews

8.6

Excellent

8.6

Cleanliness

7.2

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast selection was excellent with a huge variety of options. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Subway
Location
Walking
Public transport
Food
Children
Parking
Trains

Reviews

6/10 Good

Acceptable for the purpose of my stay
IOANNIS, 2-night trip

10/10 Exceptional

Great hotel. Its not downtown but i rented a bicycle from them and rode all over.
Kenyon, 3-night trip

10/10 Exceptional

Very clean staff were great
Gillian, 3-night trip

10/10 Exceptional

Great service and nice rooms
Vicki, 6-night trip

8/10 Very good

Nice hotel
Jama Lee Jameson, 1-night trip

10/10 Exceptional

Good room but far from the city centre
Heidi, 3-night trip

10/10 Exceptional

Nice location
Ender, 7-night trip

10/10 Exceptional

The staff were fabulous! Extremely helpful and friendly! Would recommend this property.
Deborah, 1-night trip

8/10 Very good

The property was ok. However, we had a leak in our sink which they fixed immediately and the ac was not cooling. They tried several times to fix it but it never cooled. They didn’t offer a room change . :-(
Marie, 3-night trip

8/10 Very good

Hotel is lovely and very clean. The only downside to it is that it’s too far out.
Margaret, 4-night trip

10/10 Exceptional

We were worried that this hotel was going to be too far out of the city centre but the trains were a quick and easy way to get about. The hotel amenities were great and we enjoyed a coffee beside the canal each morning before we started our day.
Elaine, 2-night trip

8/10 Very good

The room was pretty good. The extra bed worked perfect for kiddo. Main bed was pretty comfortable as well and pillows were decent. Stupid open concept shower that is popular these days allows a lot of water out. Decent sized room for sure. Area is nice enough but a little less convenient than expected as the metro really only runs to central and a lot of our plans were south of there. So we ended up walking to tram and using it. But it was nice to be on a quiet canal with a few boats going by and being able to sit outside and enjoy a drink looking at the water/boats. Would stay here again.
Dave, 2-night trip

6/10 Good

Housekeeping service extremely weak, front desk not once apologized once complained about issues in the bathroom! Unique experience!
Kamin, 4-night trip

10/10 Exceptional

I had a one night business stopover at the Mercure. Check in was quick and easy. Helpful staff. Clean, comfortable modern room.
JO-Ann, 1-night trip

6/10 Good

Hotel was fine for a couple nights. Front desk staff and dining staff should smile more. Not very hospitable.
Carin, 2-night trip

10/10 Exceptional

All good, would recommend!
Simone, 1-night trip

10/10 Exceptional

Everything is good except for the location. Even though the location is not good, it is close to a metro station.
Xiaolin, 3-night trip

10/10 Exceptional

The hotel is clean, rooms are modern, an the staff was friendly. We were not aware that it was located far from the center of the city and public transportation was not near.
Daniel, 3-night trip

10/10 Exceptional

A little bit further from Amsterdam center than realised but easily accessible via the metro. Hotel and staff were brilliant and lovely that hotel was quiet at night. Great facilities and staff were incredibly helpful and friendly. Kindly upgraded room for free due to birthday and also allowed us to check in slightly earlier than expected. Would recommend
Natalie, 3-night trip

2/10 Poor

I didn’t feel comfortable with my stay here . Travelled with two young children , no proper support and not a great stay. I did a non refundable booking , else would not have stepped in . They made me pay additional charges for kids , and staff were impatient and not so polite
Rohini, 1-night trip

8/10 Very good

The restaurant facility was something of a novelty for me. I found the entrance was roped off so and I had to take a circulators route around the bar, when I finally got into it I was bemused that the food was laid out but without any staff. I finally tracked down a waitress who explained that it was essentially a help yourself buffet which you ate in the bar area. Once I had this clear it worked really well for me as I detest sitting in a restaurant waiting to be served. The hotel does however need to explain the system to incoming guests.
Tom, 2-night trip

6/10 Good

We were there 2 nights and I didn’t find the staff as friendly as all the other hotels we stayed at in The Netherlands. On the second night, we got back to the hotel after a long day out at 10:30 and found that our key didn’t work . When we went to the desk the girl (unfriendly) told us that she had blocked us out because we hadn’t paid our city tax of approx 28 euros. If they had told us this upon arrival, we would have paid it. Blocking us out of our room was completely uncalled for. I would not recommend this hotel or ever go there again.
Don, 1-night trip

10/10 Exceptional

Zimmer war sauber
Hannes, 1-night trip

10/10 Exceptional

Quarto limpo e confortável. Banheiro limpo. Café da manhã excelente
Karla, 8-night trip

10/10 Exceptional

Lovely waterfront hotel, great staff from front of house, bar, restaurant and rooms. Very comfortable room, great sleep. 10 minute walk to the metro straight into the central station.
J, 2-night trip