ฮิลตันการ์เด้นอินน์ ออชคอช

We were told as soon as they saw that we were from the area that they could not let us stay there. They are only renting to people that live over a 40 mile radius of the hotel. There was nothing saying that when I rented the room. There was no explanation or anything. I will never try to rent a room at any Hilton or affiliate.

The room was awesome! The staff were very friendly and helpful.

Wifi was available in lobby and plenty of room to spread out

no hot water in my room and nothing done because of it.

What was unique was I was denied access to the room I already booked AND PAYED FOR ALREADY ONLINE!!! Because I live within forty miles of the hotel! There was no warning on the website about this or posted anywhere yet on my anniversary with my girlfriend I had to take her home and go home alone with my partner angry at me because of this.

Breakfast waitress "Nicole" was very rude and un-accomodating

It was great. Easy checkin and they were very helpful

In general it was an ok hotel. The room was dated and kindvof dirty...dust along the edges and on surfaces.

Room is nice and large and very clean. Desk attendants were always very friendly. Enjoyed the benefits of the computer/printer and the pool. Hallways were clean and everything up to date. Only down sides were two little things—1. When I called from the pool for more towels because they were all gone none showed up by the time we left 20 min later 2. One of the elevators smelled like stale cigarette smoke (but not the other one). We will choose to stay here again next time we are in town.

This is why I stay at Hilton properties. The room was extremely clean, and their safety measures during COVID can’t be beat. The bed was comfortable, and we enjoyed the pool!