The worst experience ever. The guest service agent accidentally charged my card for $435.61. I immediately inquired about the transaction and was given several versions of it was an error on their behalf. I basically was told check out and the hold would release. A short weekend stay, by Tuesday the funds were still not back in my account. I called the hotel, a manager rectified the issue. I immediately received my money back to my account. Two weeks later the funds disappeared again, basically the manager’s assistance transaction was an adjusted temporary credit, after system updates the money was debited back from my account. I contacted the hotel back was pushed to accounting, and accounting transferred me to reservations after I asked for a manager. I seriously overpaid for a two night stay at this hotel. Super busy, high traffic, 12th floor, non- renovated room, bathroom and havac system very dated. I will never do business with Marriott again.