Everything was nice except for the curtain valance falling down from the wall. Luckily no one got hurt
ผู้เข้าพักจริง
ทริป 1 คืน
4/10
Stayed Fri. 8/7/20- Sun 8/9/20 for a couples wknd. Hotel lobby and grounds are nice. Room was clean,came with refridgerator and coffeemaker. Sink next to small bathroom. Balcony overlooking lake would've been great, if it didn't have spiderwebs everywhere. Service at Highlands restaurant was very poor, waited 30 min and still no orders were taken. Bar restaurant food arrived at table cold. They took it back but it should'nt have happened
ผู้เข้าพักจริง
ทริปโรแมนติก 2 คืน
8/10
ผู้เข้าพักจริง
ทริป 2 คืน
4/10
I booked a Lakeview room with Hotel.com with you. It definitely said lakeview. When I got there they gave me a parking lot view room. This was not a special request. It was what I paid for. They were neither nice nor apologetic about it. I have received more warmth and willingness to please a guest from Best Western. They did not move me.
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Susan
ทริป 1 คืน
10/10
Had a great time at Eagle Ridge. Staff was super friendly! Great amenities too! Free wine tasting, great entertainment, great food, and yoga and mimosas!? Was great weekend!
Nicole
ทริป 2 คืน
6/10
Meme
ทริป 1 คืน
8/10
Very nice clean room. Winter carnival was fun with lots of things for kids to do.
Jim
ทริปกับครอบครัว 1 คืน
10/10
It was a pleasant stay. Nice hotel, good food and service. A little old/not so well maintained or need a renovation/facelift... Spa service was excellent. Winter festival was interesting.
Will be back to visit again!
ผู้เข้าพักจริง
ทริป 1 คืน
8/10
Beautiful property withan incredible view of the lake from our room.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
8/10
The forest was beautiful the lake view was beautiful as well.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Very nice room and restaurant. Excellent breakfast buffet
ผู้เข้าพักจริง
ทริปโรแมนติก 1 คืน
10/10
Everything I needed was on site. what I didn't like that the pool closes so early.
ผู้เข้าพักจริง
ทริปกับเพื่อน 1 คืน
4/10
The unit could use a bit of upkeep and modernization.
ผู้เข้าพักจริง
ทริปกับเพื่อน 3 คืน
10/10
Ronda
ทริปกับครอบครัว 1 คืน
6/10
Villa really needed updates...painting and other work to make them worth the $200+ per night.
ผู้เข้าพักจริง
ทริปโรแมนติก 2 คืน
10/10
ผู้เข้าพักจริง
ทริป 1 คืน
8/10
Great location and scenery. Villas could use some updating and directions for floorboard heater operations for guests to not overheat the villa.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
6/10
The room felt outdated and had a musty smell. The bathroom was too small. The bed/sheets were very uncomfortable. I felt like I was in a motel. I expected more out of a “resort/spa.”
ผู้เข้าพักจริง
ทริปโรแมนติก 3 คืน
6/10
It was a nice visit and the staff was kind, but the building needs upgrading and it needs to be modernized for the price you pay. There are still wall units for heat and air (no central air or heat), which makes for very dry, loud heat. The sink is in the main bedroom and the bathroom is so small you can barely shut the door without standing on the toilet. You can hear everyone enter and walk around in the rooms above and beside you. It's not worth the money you spend.
ChicagoLady
ทริปกับครอบครัว 2 คืน
8/10
Rashmi
ทริปกับครอบครัว 1 คืน
8/10
Stephen
ทริปกับเพื่อน 2 คืน
8/10
Great resort - needs a bit of updating. Old-fashioned coffee makers need to be replaced by Keurig.