Great location and facility, lovely helpful staff, just not enough of them. The A La Carte restaurants were always half empty but you couldn’t book into them as they were “Full” once again due to shortage of staff. We were there for a wedding and there should have been a BBQ but the majority of the food was the same as the buffet food offered in the main restaurants. Everything was cleared away without any consultation, to the extent the Bride & Groom didn’t get any of their wedding cake.
As the resort got busier there were long queues to get into the restaurants, as tables weren’t cleared and reset quickly enough. The food was barely warm and quite repetitive, we left site for meals on our last two nights. Found an amazing restaurant which served delicious hot food and VERY reasonable. “Ta Adelfia” in Kardamaina, 10 minute walk.
This place could be amazing, but it needs a lot more staff to run smoothly.
Disappointed.
Alison
Alison, ทริปกับครอบครัว 7 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
27 ต.ค. 2024
Heerlijk resort. Prachtige zwembaden. Goed eten. Zeer net appartement, gratis upgrade. Het water was wel aan de frisse kant…
Jacobus
Jacobus, ทริป 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
14 ก.ย. 2024
Nice hotel. Food is nice but gets a bit boring after a few days of the same stuff. Staff a little rude, like you are disturbing them all the time
James
James, ทริปโรแมนติก 4 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
3 ก.ย. 2024
Do not let any negative reviews put you off!! Great stay for our family of 5 plus grandad. We thoroughly enjoyed. We have been to the odd better maybe more luxurious hotel but this place is very good.
Jason
Jason, ทริปกับครอบครัว 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
21 ก.ค. 2024
Paolo
Paolo, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Ebookers ที่ตรวจสอบแล้ว
6/10 ดี
15 ก.ค. 2024
This is not a 5 star hotel.
The good: the guys who drive the buggies are super nice. The pools are clean. The reception manager is very nice and helpful, The rooms are nice.
The bad: Lacks the essence of greek hospitality. Most of the people who work there (non-greeks) are not knowledgable, not helpful and should don't be in the hospitality business.
Certain facilities are closed without notice (like areal/jumpropes etc). Should have better quality lounge chairs.
The food is ok-it should be amazing, Dining rooms should be air conditioned!
There is a lot of walking to the reception to check on things. A phone call should be sufficient or a working app. You waste a couple of hours a day to walk back and forth..
The beach is not good.
I would not go back, this is an expensive hotel and the value is not there at all.
Liza
Liza, ทริปกับครอบครัว 6 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
11 ก.ค. 2024
Perfect!
BARILE
BARILE, ทริป 6 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
4 ก.ค. 2024
Lovely hotel and the staff/ bar staff extremely friendly and accommodating, cleaners came everyday to clean our room and were lovely.
The only negative I have is that it was impossible to book into the Asian Restaurant within our 10 night stay and we had our hopes set on booking into this restaurant but unfortunately it always said it was fully booked however, every time we walked past the restaurant it was always empty with one table of people in there at most.
We did however manage to book into the American Diner instead of the Asian in the end and also the Greek Taverna on our last night and both these restaurants were absolutely lovely. Also the Italian restaurant which you can visit as often as you want on an All Inclusive package was also lovely with plenty of food options to suit all tastes.
Overall I would definitely stay at this hotel again and recommend to friends and family, we miss Kos already.
Clare
Clare, ทริปโรแมนติก 10 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
12 พ.ค. 2024
Ferie früher abgebrochen
Das zimmer war dreckig und es hatte ameisen im kinderbett. Wir haben die ferien frühzeitig abgebrochen.
Boris
Boris, ทริปกับครอบครัว 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
24 ก.ย. 2023
Martin
Martin, ทริปกับครอบครัว 7 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
14 ก.ย. 2023
Für ein paar Tage sehr empfehlenswert
Schöne und gepflegte Anlage, freundliches Personal besonders im Service. Essen mittelmäßig