In the heart of Avignon, Mercure Avignon Centre Palais des Papes offers a tranquil retreat. Indulge in art and culture at the on-site art gallery or explore designer stores nearby. Connect with helpful staff, take advantage of multilingual assistance and luggage storage for a seamless stay.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Parking available
Connecting rooms available
24/7 front desk
Non-smoking
Pet-friendly
Air conditioning
Main amenities (12)
Daily housekeeping
Breakfast available
Room service
Business centre
24-hour front desk
Air conditioning
Front desk safe
Vending machine
Laundry service
Multilingual staff
Concierge services
Gift shops/newsstands
Feel at home (6)
Connecting/adjoining rooms available
Premium TV channels
Daily housekeeping
Coffee/tea maker
Blackout curtains
Laundry service
The current price is ฿4,706
฿4,706
฿5,385 total
includes taxes & fees
2 Sept - 3 Sept
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Classic Room, 1 Double Bed
Classic Room, 1 Double Bed
8.68.6 out of 10
Excellent
17 reviews
(17 reviews)
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
15 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Superior Room, 1 Double Bed with Sofa bed
Mercure Avignon Centre Palais des Papes offers a fantastic location, putting you only steps from Palais des Papes. Free WiFi is an added perk, and guests looking to stay active can experience the nearby segway hire/tours. Fellow travellers love the helpful staff.
At a glance
DONE
Hotel size
86 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Off-site parking within 164 ft (EUR 26.80 per night); discounts available
DONE
Other information
Smoke-free property
No alcohol allowed on site
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Room service (limited hours)
What to do
Bike tour information
Ecotours nearby
Golfing nearby
Boat tours nearby
Skydiving nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1975
Safe-deposit box at front desk
Art gallery on-site
Designer shops on-site
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Traditional architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Parking is available nearby and costs EUR 26.80 per night (164 ft away)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon
Frequently asked questions
Does Mercure Avignon Centre Palais des Papes offer free cancellation for a full refund?
Yes, Mercure Avignon Centre Palais des Papes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Avignon Centre Palais des Papes?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Avignon Centre Palais des Papes?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Mercure Avignon Centre Palais des Papes?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Mercure Avignon Centre Palais des Papes and nearby?
Have fun with nearby activities such as boat tours and skydiving, and practise your swing on the nearby golf course. Additional recreation nearby includes ecotours and segway hire.
What's the area around Mercure Avignon Centre Palais des Papes like?
Mercure Avignon Centre Palais des Papes is in Avignon City Centre, a short 3-minute walk from Palais des Papes and 3 minutes' walk from Avignon Cathedral.
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Mercure Avignon Centre Palais des Papes Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Parking
Shopping center
Restaurant
Luggage
Breakfast
Store
Booking
What guests liked
Breakfast was excellent with good variety and friendly service. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
18 Jun 2025
Perfect location, friendly staff
Anna
Anna, 2-night trip
10/10 Exceptional
11 Jul 2025
A perfect hotel
Mohamed
Mohamed, 5-night trip
10/10 Exceptional
15 May 2025
Great room, Great Breakfast, Convenient location
George
George, 3-night trip
8/10 Very good
16 Jul 2025
Good stay
The location is great, next to the Palais des Papes. However I was expecting something a little more upscale based on brand, location and price.
Linda
Linda, 1-night trip
10/10 Exceptional
15 Jun 2025
Great experience
Great staff , friendly kind and welcoming. Very fast check in process. Great location
Thomas
Thomas, 1-night trip
8/10 Very good
4 Apr 2025
Perfect location
Great location , easy walk to all the historical sites
Jemmel
Jemmel, 1-night trip
8/10 Very good
15 Jun 2025
Location is perfect, need some upgrades specially carpet.
Ksenia
Ksenia, 2-night trip
10/10 Exceptional
25 Aug 2024
Great location, friendly and helpful staff, clean and convenient room, good breakfast… highly recommended!
Dmitry
Dmitry, 1-night trip
10/10 Exceptional
17 Jul 2024
Great hotel, friendly staff! Would definitely stay there again!
Katherine
Katherine, 1-night trip
10/10 Exceptional
4 Sep 2024
Nice, clean, friendly property with excellent location.
Janusz
Janusz, 3-night trip
10/10 Exceptional
17 May 2024
Great location, reception staff were very helpful and friendly
brenda
brenda, 3-night trip
6/10 Good
18 May 2025
Parking was a nightmare. Trying to find your way through the public parking and then walking to the hotel with baggage was difficult for this older woman.
ANNE
ANNE, 1-night trip
10/10 Exceptional
1 Oct 2024
Excelent stay
Well located, very easy to walk around. The rooms were clean and had a good size. Breakfast was great. The staff were friendly as well.
Marcelo
Marcelo, 1-night trip
8/10 Very good
7 Sep 2024
It’s good place which I like it
Terry
Terry, 1-night trip
10/10 Exceptional
8 May 2024
In the heart of Avignon
Very helpful staff
Clean and very conveniently located
Charles
Charles, 1-night trip
8/10 Very good
5 Apr 2025
Avignon is dying. Not much restaurant
But it’s located in between some sightseeing spots. Good to stay up to one to two nights only.
ricky
ricky, 3-night trip
10/10 Exceptional
7 Aug 2024
I stayed in four different hotels in France this summer, and this one was by far the best. Very spacious room and excellent breakfast. Literally right next to the Palais des Papes—talk about location!
Benjamin
Benjamin, 3-night trip
10/10 Exceptional
16 Sep 2022
Location was perfect for access to the activities I wanted to do
Gail
Gail, 3-night trip
8/10 Very good
20 Nov 2024
Excellent service
carlos
carlos, 1-night trip
4/10 Fair
10 Jun 2025
This hotel was in a marvelous location for the walking tours and self exploration of this lovely city. The front desk was distant and disconnected with us. We were told there was a waiting list to get laundry done making it impossible to get any done. The breakfast had all the usual things but none of it tasted quite right. Overall this property fails to deliver on what is expected at a 4 star hotel
Roger
Roger, 4-night trip
8/10 Very good
28 Mar 2024
It's in an excellent location, right at the center of town. There are many restaurants right outside the hotel.
Yang
Yang, 1-night trip
8/10 Very good
23 Mar 2023
Excellent location, great staff. Noisy due to the location though.
Fanny
Fanny, 2-night trip
8/10 Very good
18 May 2024
Beautiful & convenient.
deborah
deborah, 6-night trip
6/10 Good
8 May 2024
Location near the Palace of the Popes
Mina
Mina, 2-night trip
10/10 Exceptional
26 May 2024
Lovation location location
Gteat location. Reception staff very helpful. Room very spacious, modern amenities with great view.