Front desk staff was friendly and down to earth, but when my wife and I entered the room and turn on the lights, first of all it was not well lit. The vanity was ok but the toilet was in bad condition. It had various cracks inside, the toilet seat moved all over the place when you sat on it. When you flush the toilet, it would make a loud noise. The shower was dirty and had stains in it. Some of the electrical appliances where unplugged. Including the mini-refrigerator, microwave and television. It was a nightmare trying to plug them back in. Once I plugged the television, I had to re-start the Direct tv box. The pillows and the bed sheets appeared that they were not changed and laundered. They looked wrinkled like if somebody just got out of bed and left it like that. But the worst part was a very loud noise that kept my wife and I awake for the entire night. We had no idea where it was coming from. And in the morning I had to drive for many hours straight and only had a chance to sleep for about an hour. It was very frustrating and we were very disappointed because according to your reviews they showed that it was a nice and clean place. I don't know if we ever want to stay at La Quint Inn again. Hopefully you take this into consideration for your future guests.