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Holiday Inn London - Sutton, an IHG Hotel

4.0 star property
Recharge with a rejuvenating spa treatment then take advantage of convenient amenities like express check-out and coffee in the lobby.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn London - Sutton, an IHG Hotel

Exterior
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Bar (on property)
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is ฿2,385
฿2,862 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

ibis London Sutton Point

Free WiFi
Restaurant
Air conditioning
Bar
8.6 out of 10, Excellent, (376)
The price is ฿2,106
฿2,527 total
includes taxes & fees
16 Feb - 17 Feb
ibis London Sutton Point
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About the area

Map
Gibson Road, Sutton, England, SM1 2RF

What's nearby

  • Epsom Downs Racecourse - 9 min drive
  • Wimbledon Tennis Club - 14 min drive
  • Chessington World of Adventures - 16 min drive
  • Hampton Court Palace - 20 min drive
  • Buckingham Palace - 27 min drive

Getting around

  • Gatwick Airport (LGW) - 39 min drive
  • Farnborough (FAB) - 46 min drive
  • Heathrow Airport (LHR) - 65 min drive
  • London (LCY-London City) - 84 min drive
  • Sutton Station - 7 min walk
  • West Sutton Station - 13 min walk
  • Sutton Common Station - 21 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Moon on the Hill - ‬3 min walk
  • ‪Zizzi - ‬7 min walk
  • ‪Nando's - ‬7 min walk
  • ‪Cafe Kiko - ‬6 min walk

About this property

Holiday Inn London - Sutton, an IHG Hotel

Holiday Inn London - Sutton, an IHG Hotel puts you within a 15-minute drive of Surrey Hills. You can visit the spa to indulge in facials or manicures and pedicures, and The Junction Restaurant serves breakfast and dinner. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a 24-hour health club. Fellow travellers love the helpful staff.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukranian

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (GBP 15 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (484 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge (on request)
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

The Junction Restaurant – This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 12 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered self-parking costs GBP 15 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
Holiday London Sutton, An Ihg
Holiday Inn London Sutton an IHG Hotel
Holiday Inn London - Sutton, an IHG Hotel Hotel
Holiday Inn London - Sutton, an IHG Hotel Sutton
Holiday Inn London - Sutton, an IHG Hotel Hotel Sutton

Frequently asked questions

Does Holiday Inn London - Sutton, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn London - Sutton, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn London - Sutton, an IHG Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Holiday Inn London - Sutton, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn London - Sutton, an IHG Hotel?
Yes. Self-parking costs GBP 15 per day.
What are the check-in and check-out times at Holiday Inn London - Sutton, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Holiday Inn London - Sutton, an IHG Hotel and nearby?
Holiday Inn London - Sutton, an IHG Hotel has a spa and an indoor pool, as well as a 24-hour health club.
Are there restaurants at or near Holiday Inn London - Sutton, an IHG Hotel?
Yes, there's an on-site restaurant, The Junction Restaurant.
What's the area around Holiday Inn London - Sutton, an IHG Hotel like?
Holiday Inn London - Sutton, an IHG Hotel is in Sutton West, a short 7-minute walk from Sutton Station.

Holiday Inn London - Sutton, an IHG Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Great value family hotel
We stayed in a corner suite to take our 6 year old on a birthday Chessington trip. The hotel seemed to have plenty of parking, the suite was a perfect size for us (1x teen and 1x birthday kiddo). Although it was fairly dark and could do with updating, the suite layout was great and was perfect for a night stay (maybe longer!) The bar area was bright and friendly, staff were helpful (although scarce, they were helpful when they were visible!) The Reception staff were absolutely lovely and checked on us, recommended things and were generally great representatives for the hotel. We used the pool, which was a fairly good size but not much room around the edge if you got tired of splashing kids and just wanted to rest. The pool was a bit chilly but we got on ok. I would definitely stay here again, it was reasonably priced and suitable for a family.
Christina, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible experience from start to finish
Received awful service throughout stay. Paid for Premium room. Hotels.com booking site listed a bath/shower. After booking non-refundable price, a message from Holiday Inn said room booked did not have a bath. Asked to be moved to room with bath. No one from Holiday Inn made me aware at the time that this would mean a room 'down grade' but price I'd pay for the standard room would still be what I'd paid for Premium room/not adjusted to reflect down grade. After seeing new standard room I had to walk out and request the initial room without bath because I could not stay in room they put me in because there were no lights? The actual ceiling lights were not working & instead the room had only a few lamps so the room was very dark and dingy. There were also none of the premium facilities I had paid for ie. coffee machine. Had issues with regards to the room service menu. Kept getting conflicting answers from staff. Every time I tried to order something I was told it wasn't on the menu/menu was old which left both me and my daughter (vegetarians) with very little choice. I thought children ate free so why did I pay for my 10 year olds dinner? Breakfasts were terrible due to understaffing on Sun and Mon. No clean tables, cutlery etc. On Mon we did not even eat breakfast because there were no tables free. Was a large sports group staying there who occupied every table. So paid for meal I never ate. The coach also blocked all disabled parking spaces so I lost my disabled parking too
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible from start to finish
Received awful service throughout stay. Paid for Premium room. Hotels.com booking site listed a bath/shower. After booking non-refundable price, a message from Holiday Inn said room booked did not have a bath. Asked to be moved to room with bath. No one from Holiday Inn made me aware at the time that this would mean a room 'down grade' but price I'd pay for the standard room would still be what I'd paid for Premium room/not adjusted to reflect down grade. After seeing new standard room I had to walk out and request the initial room without bath because I could not stay in room they put me in because there were no lights? The actual ceiling lights were not working & instead the room had only a few lamps so the room was very dark and dingy. There were also none of the premium facilities I had paid for ie. coffee machine. Had issues with regards to the room service menu. Kept getting conflicting answers from staff. Every time I tried to order something I was told it wasn't on the menu/menu was old which left both me and my daughter (vegetarians) with very little choice. I thought children ate free so why did I pay for my 10 year olds dinner? Breakfasts were terrible due to understaffing on Sun and Mon. No clean tables, cutlery etc. On Mon we did not even eat breakfast because there were no tables free. Was a large sports group staying there who occupied every table. So paid for meal I never ate. The coach also blocked all disabled parking spaces so I lost my disabled parking too
3-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel fine, Room not great
Facilities overall were fine but in all honesty the room felt like a hostel it was so basic and very bare. Felt like I had been transported back to the 70s with the decor.
naomi, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rhiana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roger, 5-night trip
Verified Hotels.com guest review

8/10 Very good

M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasent stay
Surprisingly good food from the restaurant at dinner. Breakfast was good but as it was very busy food often seemed to be running out. Spacious room very comfy bed. Pool, steam and sauna was great, wasn't too busy.
Timothy, 1-night trip
Verified Hotels.com guest review

6/10 Good

We had a wheelchair access room which wasn’t required fridge didn’t work in the room. Other than that pleasant enough stay
Donal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shaun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

G, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

K, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spa experience stay in December
Favorite hotel in sutton because of its comfortable beds, spacious rooms and amazing facilities. Staying in the pool with grandson having fun for hours. Was going to have an evening in Sutton but didn’t feel the need to leave the hotel. Sauna, steam room, bubble tub. A real spa experience. Extremely enjoyable. Only negative is the outrageously expensive £15 charge for parking. We had 2 cars so this doubled the issue and hotel say nothing they can do about it.
Kim, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Adam, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

Hidden costs and no compensation offered.
I had to pay £24 for parking which I had already ticked at the point of booking and nobody would take responsibility or ownership. There was a party until 1, I could hear people telling them to be quiet but it only stopped when I called down to ask the party to get moved to another floor! It was a Monday! Dinner was nice but I had the fixed menu and it took 2 hours to get all my courses, one of which was a salad. Breakfast was nice and the people in the restaurants were very nice.
Sarah, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Amanda, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The bed was very uncomfortable and gave us both a backache unfortunately
Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A pleasant stay
We stayed for one night before going to the races. Used the pool, steam room and hot tub - all clean and as expected. Not too busy either which was good. Sat in the bar after - Robert the bar man and the bar manager were very friendly and even put the football on for us 😃 Food was nice and room had everything we needed - iron/ board, hairdryer tea/ coffee etc and you could adjust the heating which was good at this time of year.
Kerry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Søren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A good clean, modern and spacious hotel conveniently near to our family members. We liked the standard of the facilities. We also understood having to pay for parking given it is London, though it was expensive. Really enjoyed the cooked breakfast, all except for the rubbery fried eggs. Would suggest that these are refreshed more regularly and in smaller quantities, so that they are not hard baked by the time they are served. Overall a good standard and would be a more reasonable cost if parking were included.
Steve, 1-night romance trip
Verified Expedia guest review