6/10
The views at Lakeway Resort and Spa are beautiful, and the location is definitely a highlight. However, the experience didn’t match expectations, especially for a place that presents itself as a luxury resort.
The room had a strong smell of humidity, and basic cleanliness was lacking, there was hair in the sink and the tub, and our balcony was dirty. The pool area was disappointing, with chipped tiles, and even the pool floor looked neglected and in need of maintenance.
While our stay happened to coincide with the July 4th flooding, which was out of their control, I felt the resort could have done more to make guests comfortable and supported during that disruption.
This property has a lot of potential due to its setting, but it seriously needs better upkeep, cleanliness, and guest care. Not a terrible stay, but not worth the price in its current condition.
Mari C
ทริปกับครอบครัว 3 คืน
