Average stay. If location is your priority, this hotel is well-situated. However, comfort was lacking, and luxury is not a word I would associate with this property. The service, regrettably, reflected the typical customer service experience often found in Philadelphia. Staff responses were curt, and it seemed as though asking a simple question was a bother to them. While none of this can be directly attributed to the Hilton brand, it is unfortunate that the overall customer service standards in Philadelphia have declined. As a native of the city, it's disappointing, especially as I had hoped to share the highlights of my childhood from the 80s and 90s with my daughter.