โรงแรมซีโลส ซานฟรานซิสโก, ซานฟรานซิสโก

The hotel and amenities were certainly above expectations, but even more than that was the friendliness and welcoming nature of the staff. They were absolutely great. Would absolutely stay here again

Beautiful hotel and the centre of the city and close to everything. The staff where excellent, explained everything we needed to know. One down side appears to be that although the hotel has been kept to an extremely high standard it has been upgraded cosmetically first and some aspects like he original plumbing retained. We where disturbed every morning by the room above us flushing their toilet and screeching noises from the water pipes when they showered. This didn’t spoil our stay but we expected a better standard for the price we paid.

The hotel was cute and clean and a good spot for the two of us for the night while seeing Hamilton. I paid extra for a city view though and found it quite noisy and not the best view. There was noise on Market as expected but the walls were thin between rooms and we could hear conversation in the room next to us till the early morning and people in the hall very early in the morning. It wasn’t horrible but I wish I had brought ear plugs. I also wish the bar was open earlier and later for a quick drink, as I partially booked the hotel for the cool Roof top... and yet we never got to even check it out due to very limited hours.

Needed a last minute place to stay in the city when my apartment was being painted and didn’t want to spend too much but also didn’t want a tiny cheapo SF hotel room. Hotel Zelos is a part of the Viceroy family of hotels which I’ve always enjoyed staying at in other cities so I gave it a try and was very pleased. Good size room, comfy king sized bed, (many nice hotels in SF only offer queen sized beds due to small sized rooms) great location right by all the touristy union square shopping but not loud at night and a 2 minute walk to BART/Muni Subway. Got Hotels.com VIP perk of extra 2 hour late check out and $10 free drink credit. Front desk staff was very nice and provided fast check in and check out. Only complaint is that the Wi-Fi is not secure, it’s slow public (no password required) Wi-Fi for the whole building and you don’t even have to be a guest. That means it’s very slow for uploading files and streaming TV shows but more importantly it’s verh dangerous to have access to your data open to the public during your stay. Definitely use a VPN but the hotel should change this ASAP! At least link the Wi-Fi access to guest rooms only.

My parents enjoyed their stay very much. They said the staff was very nice and helpful, the location was perfect and the rooms very comfortable. They asked for a coffee machine and kettle to be brought in the room, because coffee is only served on the 5th floor during breakfast hours, which is not always convenient. Only big disappointment with this hotel is the very steep $31 dollar “resort” fee charged for using the gym and a free drink at a bar that was not open two of the three days of their stay. The rooms are already expensive. This resort fee is totally uncalled for. If the hotel can get rid of this, it would be a gem of a hotel!