2/10 แย่
24 มกราคม ค.ศ. 2025
Worst experience ever!
Hands down the worst hotel experience of my life. We were in town for a funeral and got in the night before. Went to the hotel, inside reeked of smoke. We waited for over 30 minutes and no one ever even showed up at the front desk. We called a number we found and eventually someone came down. She then rudely told us they have no rooms. I said I had a reservation and she replied with “ so what I still don’t have a room” we left and called Hotels customer service. They tried to reach out but got no answer. I got an email a couple days later saying they spoke to the hotel and they would hopefully not still charge us. They still charged a $68 cancellation fee when they sent us away stating no rooms. It was also extremely filthy and smelled awful. I would not have been comfortable staying there.
Cindi
Cindi, ทริป 3 คืน
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