ลากินตา อินน์แอนด์สวีทส์ บายวินด์แฮม กรีนส์โบโร NC, กรีนส์โบโร

First and foremost, I was disappointed. When booking a room at the La Quinta Inn it stated that they served breakfast and they did not. Due to COVID I can understand, however, I found it to be misleading to customers. Second, the La Quinta did not provide any service at all. I placed the card in the door to service the room. When I returned to the room after being gone all day the same dirty towels were on the bathroom floor. There was no toilet tissue in the room (one roll was provided). I had to go to the desk and request clean towels and linens. I stayed for three days in a room that was not serviced. When I asked at the front desk why the room was not serviced it was blamed on COVID. If the La Quinta is afraid of coming into the rooms then they should not be in business and shut their hotel down. They were not afraid to take my money at the front desk. Third, they stated that all customers were required to wear a mask when in public areas and it was not enforced. Many customers were using computers and walking around without masks.

It is false advertising to say that breakfast and pool amenities are limited. Limited means reduced. Reduced is not the same as none.

Hotel needs a facelift and internal makeover. Very old full size beds were absolutely uncomfortable with old coffee stains. Smelled very stale. They smoke everywhere in that non smoking hotel and I'm sure i witnessed a drug deal in the parking lot. But was close to shops Walmart n restaurants. Convenient location. Check in was very smooth.

The room pictured was not the room we got!!!The Executive Suite was not “Executive” at all!!! There were drug dealers all around the property as well as users!!!!

Very nice place to stay. Very friendly staff. Very clean and beds very comfortable. Stayed just one night but highly recommend staying here. Breakfast is a little lacking.

Hotel stay was good. Just could not turn the heat/air off. Fan ran the entire time of our stay. It was not good for my allergies.

Front desk folks were great, room was disappointing. Dirty sheets, comforter, trash in trash can not emptied from previous guests, tables and dressers not wiped clean...had drink marks left and sticky.

This time was different than the last. This time the service either didn’t care or was clueless. Honestly unsure and the room was badly managed. Pool and hot tub still amazing. The room had no remote so the answer was to steal it from another room since we didn’t know where they are. The answer to delivery was look it up when I know from previous visits they have a list for customers. And when asked for a plunger they said they didn’t know where or if they had one. At a hotel that’s SUPER IMPORTANT. The bed was set up against all the outlets so not only a fire hazard but it was determined when the lights would magically turn off if the bed moved. The shower still had the last persons soap and shampoo left. So that WAS NOT cleaned. All around disappointing!!!

Great hotel. Love the area for pets